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MS Office Forum / Outlook / General MS Outlook Questions / March 2008I cannot open *.msg files in Outlook 2002
When I try to open a *.msg attachment in Outlook XP 2002. This just recently happened! I get an error box with a (!) saying The form required to view this cannot be displayed. Contact your Administrator. I can open these attachments in Outlook Express but that is a hassle. Please help! Would you happen to have Google Desktop Search installed? An earlier version of it had this problem. You can upgrade to the latest version or remove the integration with Outlook.  SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > When I try to open a *.msg attachment in Outlook XP 2002. This just recently > happened! I get an error box with a (!) saying The form required to view this > cannot be displayed. Contact your Administrator. I can open these attachments > in Outlook Express but that is a hassle. Please help! No I haven't loaded Google desktop but when I added Office XP SP1 update to be able to use the SSL function on my Service providers DSL site. things changed. I uninstalled and reloaded Office XP 2002 but I don't think it was a clean reload because all my settings seemed to remain the same. I'm very frustrated and it doesn't seem like Microsoft supports Office XP 2002 anymore. > Would you happen to have Google Desktop Search installed? An earlier version > of it had this problem. You can upgrade to the latest version or remove the [quoted text clipped - 4 lines] > > cannot be displayed. Contact your Administrator. I can open these attachments > > in Outlook Express but that is a hassle. Please help! Office XP/2002 is an older version of Outlook. Mainstream support from Microsoft has ended but there is currently extended support. Taken from http://support.microsoft.com/gp/lifeoffice: Office XP – Microsoft will continue to offer mainstream support for Office XP through July 11, 2006. The extended support period for Office XP will last from July 12, 2006 through July 12, 2011. Did you verify with your provider that they require SSL in order to pull your email using Outlook? SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > No I haven't loaded Google desktop but when I added Office XP SP1 update to > be able to use the SSL function on my Service providers DSL site. things [quoted text clipped - 10 lines] > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > in Outlook Express but that is a hassle. Please help! I just disabled the SSL and got a response from ATT.yahoo to enable it because it was unsecure. > Office XP/2002 is an older version of Outlook. Mainstream support from > Microsoft has ended but there is currently extended support. Taken from [quoted text clipped - 21 lines] > > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > > in Outlook Express but that is a hassle. Please help! You should verify with your ISP by checking their website for the pop and smtp settings. SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > I just disabled the SSL and got a response from ATT.yahoo to enable it > because it was unsecure. [quoted text clipped - 24 lines] > > > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > > > in Outlook Express but that is a hassle. Please help! Yes I get my mail fine as long as there is no *.msg attachment to open. I can send & receive all other e-mail. The envelope symbol on the attachment line is yellow now instead of white as it used to be. > You should verify with your ISP by checking their website for the pop and > smtp settings. [quoted text clipped - 27 lines] > > > > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > > > > in Outlook Express but that is a hassle. Please help! Close Outlook. Search for the frmcache.dat file. Rename it. Open Outlook. The file may be hidden so when you do your search, make sure you unhide hidden files and folders. Also enable the view of file extensions for known file types. SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > Yes I get my mail fine as long as there is no *.msg attachment to open. I can > send & receive all other e-mail. The envelope symbol on the attachment line [quoted text clipped - 31 lines] > > > > > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > > > > > in Outlook Express but that is a hassle. Please help! Thank You K. Orland!!! That Worked!!! > Close Outlook. Search for the frmcache.dat file. Rename it. Open Outlook. > The file may be hidden so when you do your search, make sure you unhide [quoted text clipped - 36 lines] > > > > > > > > cannot be displayed. Contact your Administrator. I can open these attachments > > > > > > > > in Outlook Express but that is a hassle. Please help!
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