Are you perhaps filtering your view? Click on View > Current View and make
sure Messages is what's checked. These instructions are approximate, you
didn't indicate your version of Outlook.

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
> I have 19 unread e-mails in my inbox but 1025 items in my inbox that are not
> showing anywhere. I know that these messages are slowing down my e-mail
> service and I would like to be able to find them and delete them. Please
> advise. Specificallly, on the bottom of the screen when I have my inbox
> selected it shows 1025 items, 19 unread.