Can't delete messages

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Markus Larsson - 25 Mar 2008 09:52 GMT

Hi!

One of my users can't delete messages after a reinstallation of the computer.
The delete button is disabled.
There are no error messages.
The user can move messages.
The user has write permissions on the pst-files.

What is wrong, why can't he delete any messages?

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James - 25 Mar 2008 15:51 GMT

Which version do you have? Anyway use the Repair Tool to fix your personal
folders.

"Markus Larsson" <Markus Larsson@discussions.microsoft.com> Ð´ÈëÏûÏ¢ÐÂÎÅ

:60FD9B9D-39CD-49BB-9C1A-724316059C07@microsoft.com...
> Hi!
[quoted text clipped - 6 lines]
>
> What is wrong, why can't he delete any messages?

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Markus Larsson - 25 Mar 2008 17:05 GMT

I knew I forgot to mention something.
It is Outlook 2003.
I will try to run the Repair Tool tomorrow morning.

Markus

> Which version do you have? Anyway use the Repair Tool to fix your personal
> folders.
[quoted text clipped - 11 lines]
> >
> > What is wrong, why can't he delete any messages?

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Markus Larsson - 26 Mar 2008 09:34 GMT

I found the error.
When I installed Outlook I used a pst-file that had a bad name. After
configuration I change the name of the pst-file and change it also in
Datafiles.
But I did not change where Outlook saves the messages for the account, there
the old file was still used.

So when I there change to Personal folder everything worked as it should do
again.

> I knew I forgot to mention something.
> It is Outlook 2003.
[quoted text clipped - 17 lines]
> > >
> > > What is wrong, why can't he delete any messages?

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