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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Leaving unopened mail as UNOPENED

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Robyn=Yorkie Rescue - 25 Mar 2008 20:23 GMT
When my cursor scrolls over an unopened email, the flap automatically pops up
and makes the entry look like it has been opened, when in fact it has not.  
This has caused much grieve from senders who insisted i had read their
messages.  How do i turn this MOST annoying feature OFF?  Thanks
Brian Tillman - 25 Mar 2008 20:54 GMT
> When my cursor scrolls over an unopened email, the flap automatically
> pops up and makes the entry look like it has been opened, when in
> fact it has not. This has caused much grieve from senders who
> insisted i had read their messages.  How do i turn this MOST annoying
> feature OFF?  Thanks

As far as I can tell, Outlook doesn't have this feature.  What version are
you using?  WHat type of mouse and what mouse driver is installed?  Does the
selection change as the cursor moves?
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Brian Tillman [MVP-Outlook]

Robyn=Yorkie Rescue - 25 Mar 2008 21:35 GMT
We are using Office2003 on Dell machines with a dell mouse.  Selection
changes as the cursor moves.  I can't skip to a message lower down in the
list that NEEDS to be opened, as every closed message envelope above that one
will pop open.  This started happening a couple of weeks ago.  I dinked
around 2 days ago checking and unchecking little preference boxes and the
problem stopped--until this morning when it started up again.  I use VPN
Client to access my work email from my home machine.  The problem initially
was with the home machine.  But now it is happening on the laptop at work
also.

> > When my cursor scrolls over an unopened email, the flap automatically
> > pops up and makes the entry look like it has been opened, when in
[quoted text clipped - 5 lines]
> you using?  WHat type of mouse and what mouse driver is installed?  Does the
> selection change as the cursor moves?
Vicki_g - 26 Mar 2008 01:31 GMT
Can you try:

Tools-Options-Other-Reading Pane- uncheck "Mark items as read in reading
pane" and "mark item as read when selection changes".

> We are using Office2003 on Dell machines with a dell mouse.  Selection
> changes as the cursor moves.  I can't skip to a message lower down in the
[quoted text clipped - 15 lines]
> > you using?  WHat type of mouse and what mouse driver is installed?  Does the
> > selection change as the cursor moves?
Brian Tillman - 26 Mar 2008 13:27 GMT
> We are using Office2003 on Dell machines with a dell mouse.  Selection
> changes as the cursor moves.

That may be a mouse driver function, then.  Check the Mouse Control Panel
applet and look for any focus settings that apply.  I know of no Outlook
setting that allows the selection to follow the mouse pointer automatically.

> I can't skip to a message lower down in
> the list that NEEDS to be opened, as every closed message envelope
> above that one will pop open.

Move the pointer horizontally until it is OUTSIDE of the Outlook window and
move it back in again when near the item you want.  The focus should jump to
the point where the mouse reentered the window without passing through the
intevening items.

It sounds like a feature called X-Mouse.  Microsoft offers for download a
tool called "TweakUI" as part of its "Powertoys for Windows XP" package.
TweakUI allows you to control the X-Mouse setting.  You can also control it
directly in the Registry.  See this:
<http://groups.google.com/group/microsoft.public.outlook.calendaring/msg/d34baeda
49d17acf
>
I don't know for sure if the issue is the X-Mouse feature, but I think it's
worth a shot.
Signature

Brian Tillman [MVP-Outlook]


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