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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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help finding moved (deleted) messages

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oopsIgoofed - 25 Mar 2008 21:35 GMT
My wife was connected remotely to her desktop at work and I was interfering
with the way she was doing things in outlook.  She was storing all of her
“important” messages in the deleted folder rather than creating a folder in
which to store the 1700 items.  I told her to create a folder and move the
messages so they’d be stored a little more safely.  She created a folder in
the inbox, ctrl+a to select all messages, rt click drag to move, select move
with attachments (or that’s what we thought it said at a glance!).  outlook
created a new message with all of the messages attached to it.  We closed the
newly-created message since that isn’t what we wanted.  I then told her that
she needed to have the new folder in her mailbox, not her inbox so we moved
it and tried to move the messages to the folder again and – they were gone!  
When you get done laughing, is there any hope?

btw - ctrl+z was not availabe!
Judy Gleeson (MVP Outlook) - 26 Mar 2008 02:07 GMT
did you try dragging them back out of the single email it piled them into?
most recent backup?
restore to the day before's configuration?

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant   www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

.
> My wife was connected remotely to her desktop at work and I was
> interfering
[quoted text clipped - 19 lines]
>
> btw - ctrl+z was not availabe!
oopsIgoofed - 26 Mar 2008 02:50 GMT
thanks for the reply.  unfortunately, when it popped up a message, i closed
it immediately as (i didn't think) it was what i needed.
she will have to check with her IT people to see if they can roll back to
yesterday or restore from a recent backup.

any other ideas?  where in the world would the message go - and where did
her messages go?

thanks!

> did you try dragging them back out of the single email it piled them into?
> most recent backup?
[quoted text clipped - 31 lines]
> >
> > btw - ctrl+z was not availabe!
Judy Gleeson (MVP Outlook) - 27 Mar 2008 22:42 GMT
Have a look in drafts - I am not sure where she dragged the data to.  It may
be in the destination folder or Drafts - or you may have killed it. Hard to
tell from your description.  It will have no Subject.

She needs her techs to help and you to not to ;)

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant   www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

.
> thanks for the reply.  unfortunately, when it popped up a message, i
> closed
[quoted text clipped - 48 lines]
>> >
>> > btw - ctrl+z was not availabe!

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