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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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program trying to access email address book popup in msoutlook

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kennymac - 25 Mar 2008 22:48 GMT
Opening MS Outlook I have about 800 clicks for 'no' to eventually get rid of
the window that tells me 'A program is trying to access e-mail addresses you
have stored in Outlook.  Do you want to allow this?' and etc.
This occurs when I open Outlook and sometimes additionally when I
send/receive.
Outlook 2002 is used.
It started when I sync'd my Palm Treo and changed my organizer from Palm
desktop to MS Outlook.   I wish I had never done this.
I want this popup removed.
My anti virus is up to date.
I do not think it is a virus, but do not want to allow this just in case, as
I do receive spam emails from time to time.
The website http://www.outlookcode.com/article.aspx?id=52 deals with this
issue, but I do not understand what I am expected to do to fix this problem.
Please tell me what is causing this and how to stop this.
Thank you.
Brian Tillman - 26 Mar 2008 13:44 GMT
> Opening MS Outlook I have about 800 clicks for 'no' to eventually get
> rid of the window that tells me 'A program is trying to access e-mail
> addresses you have stored in Outlook.  Do you want to allow this?'
> and etc.
...snip...
> The website http://www.outlookcode.com/article.aspx?id=52 deals with
> this issue, but I do not understand what I am expected to do to fix
> this problem. Please tell me what is causing this and how to stop
> this.

Only you can determine what is causing it, since its your PC.  You have some
application installed that integrates with Outlook, but does not conform to
the Outlook Object Model Guard protocols.  You need to examine what add-ins
you're using and disable the one cauing the problem.  Look int he COM
Add-Ins and Add-In Manager in Outlook.  One common culprit is Adobe Acrobat.

The web site whose URL you cited also contains links to programs that will
help you.  One good one is http://www.mapilab.com/outlook/security/ ,
mentioned right on the web page you cited.  Did you not read the page?
Signature

Brian Tillman [MVP-Outlook]


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