outlook 2003 Test e-mail OK but will not send or receive e-mail

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Leighton - 26 Mar 2008 16:19 GMT

Using the TEST e-mail in outlook 2003. All is said to be OK.
This facility works as I can see the test e-mail mail is received by viewing
the server on-line on the bt yahoo website.
When I try to send an e-mail with outlook I get an error notice
'C:\windows\outlook.pst could not be accessed. Close any application using
this file and try again.
The only application in use is Outlook 2003

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Michal [Outlook MVP] - 26 Mar 2008 17:40 GMT

> Using the TEST e-mail in outlook 2003. All is said to be OK.
> This facility works as I can see the test e-mail mail is received by viewing
[quoted text clipped - 3 lines]
> this file and try again.
> The only application in use is Outlook 2003

1. Can you create any item in your PST, for example a contact?
2. Check if the PST file is not marked as "read-only".
3. Do you have write access right to the c:\windows folder? Can you create
any file there?

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Michal [Microsoft Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!

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VanguardLH - 26 Mar 2008 17:59 GMT

> Using the TEST e-mail in outlook 2003. All is said to be OK.
> This facility works as I can see the test e-mail mail is received by
[quoted text clipped - 5 lines]
> this file and try again.
> The only application in use is Outlook 2003

Seems an odd place to put the .pst file. Usually it goes somewhere
under %userprofile%.

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