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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Outlook 2003 - large volume, slow

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Richard Fangnail - 27 Mar 2008 17:04 GMT
My boss at work has 1,000+ emails in his Inbox (many have attachments)
and lots more in other folders.  Would this explain why Outlook is
very slow?

Or is there something we can do besides delete messages?
Brian Tillman - 27 Mar 2008 18:22 GMT
> My boss at work has 1,000+ emails in his Inbox (many have attachments)
> and lots more in other folders.  Would this explain why Outlook is
> very slow?

Likely not.  Are you using an Exchange, an IMAP, or a POP account?

> Or is there something we can do besides delete messages?

Depends.  You haven't supplied enough data to make a guess.  You need to be
more explicit in describing the symptoms and exactly when they happen.
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Brian Tillman [MVP-Outlook]

Richard Fangnail - 27 Mar 2008 19:04 GMT
> > My boss at work has 1,000+ emails in his Inbox (many have attachments)
> > and lots more in other folders.  Would this explain why Outlook is
[quoted text clipped - 8 lines]
> --
> Brian Tillman [MVP-Outlook]

In Outlook, when you click on something, it will do nothing for 5-10
seconds, and then suddenly do what it's supposed to do.  Other apps
don't do that.

The "sent" folder has 5,000+ items but I don't know if that causes
slowness.

I just noticed he has an add-in program called Auto-Mate and that is
very likely causing a problem.  I don't know how to turn it off.
Brian Tillman - 27 Mar 2008 21:57 GMT
> In Outlook, when you click on something, it will do nothing for 5-10
> seconds, and then suddenly do what it's supposed to do.  Other apps
[quoted text clipped - 5 lines]
> I just noticed he has an add-in program called Auto-Mate and that is
> very likely causing a problem.  I don't know how to turn it off.

In the Add-In Manager or COM Add-Ins wizard.  Tools>Options>Other>Advanced
Options
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Brian Tillman [MVP-Outlook]

DL - 28 Mar 2008 18:19 GMT
http://www.pergenex.com/auto-mate/

>> > My boss at work has 1,000+ emails in his Inbox (many have attachments)
>> > and lots more in other folders.  Would this explain why Outlook is
[quoted text clipped - 19 lines]
> I just noticed he has an add-in program called Auto-Mate and that is
> very likely causing a problem.  I don't know how to turn it off.
DL - 27 Mar 2008 18:39 GMT
Archive?
what is the size of the data file?

> My boss at work has 1,000+ emails in his Inbox (many have attachments)
> and lots more in other folders.  Would this explain why Outlook is
> very slow?
>
> Or is there something we can do besides delete messages?
David - 28 Mar 2008 16:58 GMT
> Archive?
> what is the size of the data file?
[quoted text clipped - 6 lines]
>
> I was having the same problem. There was another post that suggested deleting or renaming the file outcmd.dat. Outlook recreates it automatically. I did that and it worked. Where it was taking 30 seconds to open an email, it now takes 1.
 
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