> PS, this happens when the file is opened from an open email. And not
> from simply opening the attachment from the Reading Pane.

Signature
Brian Tillman [MVP-Outlook]
Well you know that and I know that, but our users and attorneys want to know
why this is happening. And the recipients want to know why we send them
Read-only files.
When in fact, that is not our intent. Do you know of a setting in Word or
Outlook that may be triggering that?
> > PS, this happens when the file is opened from an open email. And not
> > from simply opening the attachment from the Reading Pane.
>
> The recipient should save the attachment to the hard drive bbefore
> attempting to modify it.
Brian Tillman - 28 Mar 2008 14:55 GMT
> Well you know that and I know that, but our users and attorneys want
> to know why this is happening. And the recipients want to know why we
> send them Read-only files.
>
> When in fact, that is not our intent. Do you know of a setting in
> Word or Outlook that may be triggering that?
Does the attachment contain any macros?

Signature
Brian Tillman [MVP-Outlook]
Brian Tillman - 28 Mar 2008 14:57 GMT
> Well you know that and I know that, but our users and attorneys want
> to know why this is happening. And the recipients want to know why we
> send them Read-only files.
>
> When in fact, that is not our intent. Do you know of a setting in
> Word or Outlook that may be triggering that?
A few seconds with Google indicates that if you open the attachment from the
Reading Pane, it will be read-only but of you open the message first, it
will not.

Signature
Brian Tillman [MVP-Outlook]
Sue - 28 Mar 2008 16:53 GMT
My 2nd post indicated that the emails are not opened from the reading pane,
rather from opening the email message first. I've definitley gone through
Google and the MS support site. I thought someone here may have some thoughts
on the issue.
I will check for macros.
> > Well you know that and I know that, but our users and attorneys want
> > to know why this is happening. And the recipients want to know why we
[quoted text clipped - 6 lines]
> Reading Pane, it will be read-only but of you open the message first, it
> will not.