Error message: "system 32/fxsext32.dll"

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eridandie - 28 Mar 2008 19:25 GMT

In Outlook 2003, can you tell me what I need to do to fix this? Unable to
send messages.

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Brian Tillman - 28 Mar 2008 19:27 GMT

> In Outlook 2003, can you tell me what I need to do to fix this?
> Unable to send messages.

Post the exact and complete text of the error.

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Brian Tillman [MVP-Outlook]

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eridandie - 29 Mar 2008 02:23 GMT

BRIAN: When I click on "NEW message", I receive the following error message
within Outlook 2003:

"The add-in C:Windows/system32/fxsext32.dll could not be installed or
loaded. This problem may be resolved by using Detect & Repair on the Help
menu." OK, I went to Help, clicked Detect & Repair, it did something, said
it was installed successfully, but I still get the error message. Thanks for
your help!

> In Outlook 2003, can you tell me what I need to do to fix this? Unable to
> send messages.

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Russ Valentine [MVP-Outlook] - 29 Mar 2008 03:34 GMT

It is unlikely this error message arose "all by itself for no reason," which
is what you are suggesting. You would do well to provide the steps that were
used to create this problem. There is more to this story than you have told
us.

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Russ Valentine
[MVP-Outlook]

> BRIAN: When I click on "NEW message", I receive the following error
> message
[quoted text clipped - 11 lines]
>> to
>> send messages.

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Brian Tillman - 31 Mar 2008 03:13 GMT

> "The add-in C:Windows/system32/fxsext32.dll could not be installed or
> loaded.

That's the Fax extension. Did you install any Fax add-in. Look in the
Add-In Manager or COM Add-ins to see if it's there. If not, try deleting
the (usually hidden) file
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat
while Outlook is closed.

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Brian Tillman [MVP-Outlook]

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