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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Inability to archive Outlook 2003 data
My archive data has been set to archive on an external drive. I have had no problems until recently when archiving begins and is almost 80% complete. It stops tells me that I have an "I/O" error. I thought that I would clean up the external drive by re-formatting that drive to solve the problem. Prior to re-formatting I was going to copy the data including archive.pst on another drive. I found that when I was copying archive.pst the same problem as the above occurred. I don't want to lose my already "archived" data. Question how do I save my archived data and continue to be able to archive it? What is the fix please? Its allmost certainly nothing to do with OL, possibly your external drive is going south. Have you tried copying any other large files from your external to your PC? What size is the archive & is your external set up as fat or ntfs? And if you run the disk checking utility available from your external hd manufacturers site what does that report? > My archive data has been set to archive on an external drive. I have had > no [quoted text clipped - 10 lines] > Question how do I save my archived data and continue to be able to archive > it? What is the fix please? > Its allmost certainly nothing to do with OL, possibly your external drive is > going south. [quoted text clipped - 19 lines] > > Two large files on the ext drive: archive.pst = 1,597,137 KB and Outlook Backup.pst = 295.633 KB. No problems in copying the latter. Then try the repair tool, scanpst.exe on the problem file >> Its allmost certainly nothing to do with OL, possibly your external drive >> is [quoted text clipped - 27 lines] >> Two large files on the ext drive: archive.pst = 1,597,137 KB and Outlook >> Backup.pst = 295.633 KB. No problems in copying the latter. Thanks fix worked. Searched for SCANPST.EXE on my PC found it as a file associated with Office. (Incidentally is there a quicker way to launch this other than searching eg through Outllook?) It told me that this tool was unable to continue as I first needed to clean the drive with SCANDISK. Seeing that I do not have SCANDISK installed on my PC, I used Norton Disk Doctor instead. SANPTS.EXE then cleaned up the file which I was then able to copy elsewhere and it then allowed me to re-format the disk. I now seem to be able to copy the archive.pst to and from that Drive. > Then try the repair tool, scanpst.exe on the problem file > [quoted text clipped - 29 lines] > >> Two large files on the ext drive: archive.pst = 1,597,137 KB and Outlook > >> Backup.pst = 295.633 KB. No problems in copying the latter. You cannot use scanpst.exe on a data file that is open within OL Once you have located scanpst.exe, if neccessary create a shortcut chkdsk is the new scandisk > Thanks fix worked. Searched for SCANPST.EXE on my PC found it as a file > associated with Office. (Incidentally is there a quicker way to launch [quoted text clipped - 49 lines] >> >> Outlook >> >> Backup.pst = 295.633 KB. No problems in copying the latter.
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