"import and export" in gray color

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Karl - 29 Mar 2008 04:09 GMT

hi, recently I have purchased a new computer. so I save the pst file of
outlook 2003 and transfer to my new laptop which has outlook 2007. when I
start the computer and click 'file', I see 'import and export' in gray color.
I can't click it.

why is it in gray color and how can I activiate the import?

Thank,

Carl

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Judy Gleeson (MVP Outlook) - 30 Mar 2008 09:33 GMT

You should NEVER import Outlook files to Outlook. You wouldn't Import Word
files to Word.

Just open Outlook then.... File | OPen | Outlook Data file.

There are many posts here about this so if you need more information, have a
look through.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

.

> hi, recently I have purchased a new computer. so I save the pst file of
> outlook 2003 and transfer to my new laptop which has outlook 2007. when I
[quoted text clipped - 7 lines]
>
> Carl

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