"Clear categories on mail" Rule Issue

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geekseeker - 29 Mar 2008 17:48 GMT

Outlook 2003 running with Office 2007 on XP Home SP2

Recently, when deleting some email rules, a new rule mysteriously appeared
with the name "Clear categories on mail (recommended)". I cannot delete this
new rule and I don't understand what it means or what to do about it. Any
help would be appreciated. Thanks.

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Judy Gleeson (MVP Outlook) - 30 Mar 2008 07:25 GMT

That's a new Rule that seems to be on by default in 2007. What it does is
remove Categories from incoming emails. So if a sender has Categorised an
email they send you, it strips the Category from it.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

.

> Outlook 2003 running with Office 2007 on XP Home SP2
>
[quoted text clipped - 3 lines]
> new rule and I don't understand what it means or what to do about it. Any
> help would be appreciated. Thanks.

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Michael Bauer [MVP - Outlook] - 30 Mar 2008 08:19 GMT

But it's possible to disable the rule, isn't it?

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Best regards
Michael Bauer - MVP Outlook
Use Outlook Categories? This is Your Tool:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Sat, 29 Mar 2008 09:48:00 -0700 schrieb geekseeker:

> Outlook 2003 running with Office 2007 on XP Home SP2
>
> Recently, when deleting some email rules, a new rule mysteriously appeared
> with the name "Clear categories on mail (recommended)". I cannot delete this
> new rule and I don't understand what it means or what to do about it. Any
> help would be appreciated. Thanks.

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Roger - 16 May 2008 13:54 GMT

When I "upgraded" by uninstalling OL07 (after 2 days of problems) and reinstalled OL03, I had the same problem. This fix in OL03 worked for me:

1. Back up your rules and alerts (Tools - Rules and Alerts... - E-mail Rules - Options - Export Rules... {save it with a name in a place you will remember})

2. Close Outlook

3. Run "outlook /cleanrules" (start - Run... and type "outlook /cleanrules" {not the quotes} and click "Ok")

4. OL03 will open as usual, but all rules will be gone. Import the rules you saved in step 1 (Tools - Rules and Alerts... - E-Mail Rules - Options - Import Rules... {using the file you saved in step 1})

5. Go to "Rules and Alerts..." and you will still see the rule "Clear categories on mail (recommended)", but now you'll be able to delete it.

Regards,
Roger =)

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