 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / General MS Outlook Questions / March 2008We are (unintentionally) sending out spam
Hi I came in this morning to find over 300 auto answers from spam blockers all over the world saying that the messages we had sent had been blocked by their spam blockers. We have also had a number of phone calls from our suppliers to ask that we stop sending them pornographic spam. We have NEVER sent out a promotional e mail to anyone. I have looked in the sent messages folder and there is nothing there. I don’t even know where to start looking - has anyone any ideas. Thank you.  SignatureWayne Manchester, England. Start by checking for virus. That's a fairly common things that nasty virus do. It's highly unlikely to be an Outlook issue. Call you IT support people asap as you may be infecting other people's systems as well and that's not good for business! Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. . > Hi > [quoted text clipped - 10 lines] > > Thank you. Hi Judy Thanks for your quick answer. The strange thing is, is that the people who we are sending mails to. Most of them are not on our address list - we have an agency in America and this is only US address we have but we have sent mails to of 50 people in the USA. We have an agency in Nepal but we have not mailed them or the office in France. Very strange. I have run Norton and this has come up with nothing (mind you does it ever ?) At the moment we have come up with the only certain answer and pulled the internet connection out of the back of the main server. (I am sending this from another laptop on a WiFi from starbucks - which is accross the road so we can use thier connection). I am lost with this whole thing. I Think we will just have reformat everything as this is the only way I can think of the be sure - unless you have any other suggesitons SignatureWayne Manchester, England. > Start by checking for virus. That's a fairly common things that nasty virus > do. It's highly unlikely to be an Outlook issue. [quoted text clipped - 24 lines] > > > > Thank you. I think you have done the right thing so far - disconnect from the web! Get onto your IT support people and have them suggest what else to do. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. . > Hi Judy > [quoted text clipped - 51 lines] >> > >> > Thank you. Thank you for your advice. I have just googled this and come up with the fact that some spamers send out mails as if they are from us (not a clue how this is done) so that any spam blockers will send the reject mail to us and that is what we are getting. Thanks again for your advice. SignatureWayne Manchester, England. > I think you have done the right thing so far - disconnect from the web! > [quoted text clipped - 63 lines] > >> > > >> > Thank you. It is also possible that some spammer has forged your email address to send out their spewage, and receiving mail servers sent them "back" to the address in the From header. If you have a full original message attached in one of the non-delivery receipts, you can check the originating IP address in the headers to confirm whether they really came from you, or from somewhere completely unrelated. > Hi > [quoted text clipped - 9 lines] > > Thank you. Thank you Pat I will pass your suggestion on to the IT dept. SignatureWayne Manchester, England. > It is also possible that some spammer has forged your email address to > send out their spewage, and receiving mail servers sent them "back" to [quoted text clipped - 18 lines] > > > > Thank you. In addition to what has been discussed with Judy. Who's actually sending this according to the receivers? A single individual or multiple people from your office site? You might want to have your admins check the mail server and verify it is not configured as an open relay server. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Hi > [quoted text clipped - 10 lines] > > Thank you. Hi It appears that Pat's idea was correct. To put it politely there is simply nothing we can do about it. The IP address are based all over the place and they have simple put our return address on the headers. To get round this (for now) we have simply had all the on-line forms send direct to an access DB that is inbedded on our site and we have contacted everyone on our mailing list with a new e mail address. Maybe this is just the world we now live in - there are a lot of con-men on the web. Oh well. SignatureWayne Manchester, England. > In addition to what has been discussed with Judy. > [quoted text clipped - 17 lines] > > > > Thank you. > It appears that Pat's idea was correct. To put it politely there is > simply nothing we can do about it. The IP address are based all over > the place and they have simple put our return address on the headers. Is it only one address receiving hte NDRs? If more than one, the question arises as to how the spammers got access to your internal address list. If it's just one address, then it would appear that the address either was published in a public place on the Internet or the PC of someone with that address in its address book (one of the people who writes to you at that address) has been subverted to a spam-spewer. SignatureBrian Tillman [MVP-Outlook] Hi Brian I think we have sorted the problem. - It seems the spamers were sending out mails with our details in the header and that was the reason the blockers mailed us with jections and last weekend our (hosts) placed all there clients address links on thier website for some very strange reason. They have now undone this but the damage was already done. I think we got off lightly - some people do not have the backup that we do and it will cause them quite a few problems. SignatureWayne Manchester, England. > > It appears that Pat's idea was correct. To put it politely there is > > simply nothing we can do about it. The IP address are based all over [quoted text clipped - 6 lines] > address in its address book (one of the people who writes to you at that > address) has been subverted to a spam-spewer. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.