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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Emails automatically disappearing in Outlook 2007
I am using standalone, no exchange server, Outlook 2007 to retreive POP3 emails. It is working flawlessly with the exception that some emails automatically disappear. They come in and if I'm fast enough I can get them open. Otherwise they are gone. No deleted folder, nothing. Once they are closed they are gone. I am using Wireless Sync with Verizon, and the emails of it not working are the ones I know are having this problem. I just don't know if it is affecting any other emails and this is what bothers me. Junk Email filtering is turned off. I have no rules setup. Auto Archive is off. Views are set to show all. Other software in use is Norton 360, which I can find no settings for solving this problem. I am using Plaxo to synchronize calendars between two machines, but it doesn't sync email. So I don't think that is it. I just don't get it. It's so frustrating, because for some reason something is permanently deleting these emails.... Any help would be greatly appreciated. Thanks. Change or reset your current view. You've currently have it set to show unread items only.  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > I am using standalone, no exchange server, Outlook 2007 to retreive > POP3 emails. It is working flawlessly with the exception that some [quoted text clipped - 22 lines] > > Thanks. On Apr 8, 10:34 am, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > Change or reset your current view. You've currently have it set to show > unread items only. [quoted text clipped - 41 lines] > > - Show quoted text - I have 4 read items showing. Can it still be that I have it set wrong? It is set to show all. Is Norton scanning email? Check its options and disable email scanning. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > I am using standalone, no exchange server, Outlook 2007 to retreive > POP3 emails. It is working flawlessly with the exception that some [quoted text clipped - 22 lines] > > Thanks. > Is Norton scanning email? Check its options and disable email scanning. > [quoted text clipped - 47 lines] > > - Show quoted text - Ok. I disable Norton Email scanning, which it says is only for attachments and no luck. Outlook 2007 Vista Ultimate Admin account It may be something with the sync. Can you stop using it to see what happens? Do you know if the disappearing messages are spam? SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** >> Is Norton scanning email? Check its options and disable email scanning. >> [quoted text clipped - 54 lines] > Vista Ultimate > Admin account > It may be something with the sync. Can you stop using it to see what > happens? Do you know if the disappearing messages are spam? [quoted text clipped - 76 lines] > > - Show quoted text - It may be getting flagged as spam. But it is actually a notification email that I want to get telling me that the program failed to sync. Not using the program means not getting email on phone which I would like to keep doing. It never did this on Outlook 2003, XP SP2, Admin. I'd be looking at the norton settings if its not in outlook's junk email folder. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** >> It may be something with the sync. Can you stop using it to see what >> happens? Do you know if the disappearing messages are spam? [quoted text clipped - 87 lines] > Not using the program means not getting email on phone which I would > like to keep doing. It never did this on Outlook 2003, XP SP2, Admin. > I'd be looking at the norton settings if its not in outlook's junk email > folder. [quoted text clipped - 113 lines] > > - Show quoted text - Greetings - I have the same problem with Outlook 2007 - some messages are automatically being permanently deleted. I can recover the deleted files, but it's a bit of a pain to chase 3 or 4 messages a day. I have no filters which send a message to the deleted folder, let alone permanently delete them. All messages are displayed, both read and unread. When I recover a deleted message, it will be deleted again within 30 seconds from the Inbox - while I watch. It keeps getting weirder, though. If I quickly drag the messgae to another folder, it won't be deleted, giving me a chance to look at it and change the message's status to 'read'. If I then drag the same message back to the Inbox, it won't be deleted. If I drag it back to the Inbox while it is still designated as 'unread', however, it will be deleted again. The 'read' message can sit in the Inbox indefinitely; however, if I change its status using 'mark as unread' on the local menu, Outlook will permanently delete it again. I'm using Kaspersky, but email AV is disabled, as the email is checked first by a Barracuda Spam Firewall at my ISP's server. My OS is Windows XP SP2. Curiouser and curiouser - any thoughts? Thanks - Dennis > Greetings - > [quoted text clipped - 25 lines] > > Thanks - Dennis I'm troubled with the same problem. But how do you recover permanently deleted emails? thanks, JB |
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