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MS Office Forum / Outlook / General MS Outlook Questions / July 2008how to abort a large email from the Outbox in Outlook
Outlook 2007 running under Vista Home Premium. tried to send email with 4MB pictures attachment. It appeared to not send however the single addresse received it 12 times. I can not delete it from Outbox nor abort the send. Display at bottom of the monitor says that Outlook is preparing to send and the program appears to be in a loop. How can I delete and/or abort without sending? > Outlook 2007 running under Vista Home Premium. tried to send email with > 4MB [quoted text clipped - 5 lines] > > How can I delete and/or abort without sending? In Outlook, do File-Work Offline. Close Outlook. Re-open Outlook and delete the mail from your Outbox. HTH You should be able to go into the Outbox, open the email, close it, then delete it but there are several methods listed here: http://www.howto-outlook.com/faq/messagestuckinoutbox.htm Let me know how you make out.  SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > Outlook 2007 running under Vista Home Premium. tried to send email with 4MB > pictures attachment. It appeared to not send however the single addresse [quoted text clipped - 3 lines] > > How can I delete and/or abort without sending? Ms. Orland: thanks for your prompt and accurate reply. Method 2 worked well. Also thanks for the reminder to return to on line status. Now I have to figure out why Outlook went into a loop and casued the problem in the first place.. > You should be able to go into the Outbox, open the email, close it, then > delete it but there are several methods listed here: [quoted text clipped - 10 lines] > > > > How can I delete and/or abort without sending? The most likely culprit is antivirus software. If it's configured to scan incoming and outgoing email, it acts like a proxy between your mail servers and Outlook. Your send/receive can suffer timeout issues as the AV takes time to scan each incoming email and attached file, and again for anything outgoing. If your send/receive interval is say 10 minutes and you're receiving mail and trying to send out something large, you can see where AV would slow the process down, then send/receive kicks in again when the first tasks aren't complete and cause a loop, stuck email, etc. I hope that makes sense to you. If not, please post back and ask for clarification. Your best bet would be to remove the integration with Outlook from your antivirus software or even uninstall it, then reinstall it omitting Outlook integration. This won't compromise your security, your real time scanner will catch anything it's updated for. Other culprits can include, but are not limited to, antiSPAM software, firewall, other security software. SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > Ms. Orland: thanks for your prompt and accurate reply. Method 2 worked well. > Also thanks for the reminder to return to on line status. Now I have to [quoted text clipped - 15 lines] > > > > > > How can I delete and/or abort without sending? I've been consistently having the same problem with E-mails that exceed 1-2 Mb. I have TrendMicro antivirus software which Kathleen suggests might be the problem. I have Outlook set to send/receive every 15 minutes. Usually, I will get a delivery failure within the first 2-minutes or so, while receipents get multiple copies until I intervene. I've never had this problem before on my old XP machine. Only now on my new Dell with Vista home premium and Outlook-2007. My old machine also had TrendMicro. I'd prefer not to do the uninstall of TrendMicro if I can avoid it. Thanks. > The most likely culprit is antivirus software. If it's configured to scan > incoming and outgoing email, it acts like a proxy between your mail servers [quoted text clipped - 33 lines] > > > > > > > > How can I delete and/or abort without sending? Thanks for saving my sanity and my family and all around me thank you also. It sometimes seemed to be easier to program main frames. This worked exactly as you recommended. > Outlook 2007 running under Vista Home Premium. tried to send email with 4MB > pictures attachment. It appeared to not send however the single addresse [quoted text clipped - 3 lines] > > How can I delete and/or abort without sending? |
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