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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Outlook encountered a problem and needs to close

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Wartuhi - 03 May 2008 20:23 GMT
Each time I try to open a new email, the dialog box opens "Microsoft Outlook
has encoutnered a oproblem and needs to close. Send error report?
I have reinstalled Microsoft office and it worked for 1 day, now doing it
again.
neo [mvp outlook] - 04 May 2008 12:42 GMT
Does the same thing happen starting Microsoft Outlook in safe mode?

How to:
* Select Start > Run
* Type: outlook.exe /safe
* OK button

> Each time I try to open a new email, the dialog box opens "Microsoft
> Outlook
> has encoutnered a oproblem and needs to close. Send error report?
> I have reinstalled Microsoft office and it worked for 1 day, now doing it
> again.
Wartuhi - 12 May 2008 02:13 GMT
This did not work. Could not start in safe mode. Dialog box said "Cannot find
outlook.exe/safe
tried typing "C:\Programfiles\microsoft office\OFFICE11\outlook.exe" /safe
in the run box on advice from son. Outlook opened but idalog box "Microsfot
outlook has encountered a problem and needs to close" popped up at first
click.

> Does the same thing happen starting Microsoft Outlook in safe mode?
>
[quoted text clipped - 8 lines]
> > I have reinstalled Microsoft office and it worked for 1 day, now doing it
> > again.
neo [mvp outlook] - 12 May 2008 13:53 GMT
Okay, I will assume that the same issue happens under safe mode.  Please try
a detect & repair via Control Panel > Add/Remove Programs > Microsoft
Office*.

* Do a repair or reinstall of the product.

> This did not work. Could not start in safe mode. Dialog box said "Cannot
> find
[quoted text clipped - 18 lines]
>> > it
>> > again.
Wartuhi - 16 May 2008 19:28 GMT
I did a repair and Outlook now functions. Probeem solved for now. Thanks very
much!!!

> Okay, I will assume that the same issue happens under safe mode.  Please try
> a detect & repair via Control Panel > Add/Remove Programs > Microsoft
[quoted text clipped - 24 lines]
> >> > it
> >> > again.
Brian Tillman - 12 May 2008 15:27 GMT
> This did not work. Could not start in safe mode. Dialog box said
> "Cannot find outlook.exe/safe

You did not include the space in front of the /safe switch.

outlook.exe /safe
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Brian Tillman [MVP-Outlook]

 
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