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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Why can't I open an attached email?

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Dacia King - 07 May 2008 14:55 GMT
When someone sends me an email with an email as an attachment, I'm unable to
open it.  Is there a setting or something I need to change?
Diane Poremsky [MVP] - 07 May 2008 15:58 GMT
you need to disable or uninstall google desktop search.
http://www.slipstick.com/problems/openmsg.htm

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Diane Poremsky [MVP - Outlook]
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> When someone sends me an email with an email as an attachment, I'm unable
> to
> open it.  Is there a setting or something I need to change?
Raj - 07 May 2008 16:05 GMT
Hello Dacia,

Please lets us know more about the issue
>Version of outlook
>type of e-mail( in the attachment)
>error message if any.

> When someone sends me an email with an email as an attachment, I'm unable to
> open it.  Is there a setting or something I need to change?
Dacia King - 07 May 2008 17:15 GMT
It's Office 07.  When I uninstalled Google Desktop, I was able to open email
attachments.  

When someone would send me an email, with another email as an attachement,
it did not give me an error message, but it would just not allow me to open
or preview the attached email.  

> Hello Dacia,
>
[quoted text clipped - 5 lines]
> > When someone sends me an email with an email as an attachment, I'm unable to
> > open it.  Is there a setting or something I need to change?
K. Orland - 08 May 2008 13:59 GMT
The latest version of Google Desktop Search should have that issue resolved.
There was a version of it out earlier this year that caused this problem.

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> It's Office 07.  When I uninstalled Google Desktop, I was able to open email
> attachments.  
[quoted text clipped - 12 lines]
> > > When someone sends me an email with an email as an attachment, I'm unable to
> > > open it.  Is there a setting or something I need to change?
 
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