error on pst file

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Kim T - 07 May 2008 19:26 GMT

I've got a user that has been using her pst file for while, now its not
working she is getting an error message:
Microsoft Office Outlook The file P:\Tammy Boaz Mail.pst is not a personal
folders file.

what do I need to do I've tried renaming still get the same error, I her pst
to her desktop and relinking still getting the same error.

need help
thanks

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Roady [MVP] - 07 May 2008 19:46 GMT

See http://www.msoutlook.info/question/98

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
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http://www.msoutlook.info/
Real World Questions, Real World Answers

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> I've got a user that has been using her pst file for while, now its not
> working she is getting an error message:
[quoted text clipped - 7 lines]
> need help
> thanks

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DL - 07 May 2008 19:50 GMT

The outlook version is?
The size of the pst?
And if you run scanpst.exe, the repair tool on it?
P drive, is that a network location?

> I've got a user that has been using her pst file for while, now its not
> working she is getting an error message:
[quoted text clipped - 7 lines]
> need help
> thanks

Reply to this Message

Kim T - 07 May 2008 22:18 GMT

2003
300MB
no on scanpst.exe will try
Yes P is network location

> The outlook version is?
> The size of the pst?
[quoted text clipped - 12 lines]
> > need help
> > thanks

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DL - 07 May 2008 23:35 GMT

MS Doesnt support the use of a pst over a network as it leads to corruption

> 2003
> 300MB
[quoted text clipped - 19 lines]
>> > need help
>> > thanks

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Brian Tillman - 08 May 2008 13:57 GMT

> MS Doesnt support the use of a pst over a network as it leads to
> corruption

And it sounds like the PST has been corrupted.

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Brian Tillman [MVP-Outlook]

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