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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Forwarded emails in sent mail folder

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Sue - 10 May 2008 01:10 GMT
When I forward an inbox email it doesn't show up in my sent mail folder.   I
know they go out because I get responses back.  What am I missing?  Regular
sent emails are no problem.
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Thanks for your help

Sue

F.H. Muffman - 10 May 2008 23:47 GMT
> When I forward an inbox email it doesn't show up in my sent mail
> folder.   I know they go out because I get responses back.  What am I
> missing?  Regular sent emails are no problem.

Tools - Options - E-mail Options - Advanced E-Mail Options, make sure Save
Forwarded Messages is checked.

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-f.h

Sue - 11 May 2008 14:06 GMT
I double-checked that the forwarded mail box was checked and it is.
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Thanks for your help

> > When I forward an inbox email it doesn't show up in my sent mail
> > folder.   I know they go out because I get responses back.  What am I
> > missing?  Regular sent emails are no problem.
>
> Tools - Options - E-mail Options - Advanced E-Mail Options, make sure Save
> Forwarded Messages is checked.
F.H. Muffman - 12 May 2008 03:27 GMT
>>> When I forward an inbox email it doesn't show up in my sent mail
>>> folder.   I know they go out because I get responses back.  What am
[quoted text clipped - 4 lines]
>
> I double-checked that the forwarded mail box was checked and it is.

Well, when Outlook is doing something that it shouldn't be doing, I would
try two things.  First, try safe mode.  Exit out of Outlook, go to Start
- Run and run outlook /safe.  If that fixes it, then you need to figure out
which of the plug ins are causing a problem.

If it still fails, I'd try creating a new profile, seeing if that resolves
the problem.

Oh, before all that, what type of account is this?  POP?  Hotmail?  Exchange?

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-f.h.

Sue - 12 May 2008 17:43 GMT
I'm using Pop.  I did take your advice and open Outlook in safe mode.  It
worked.  Problem is that I have no idea how to research to find out which
plug in is causing the problem.  Can I just leave outlook open in safe mode?  
What do I lose?
Signature

Thanks for your help

> >>> When I forward an inbox email it doesn't show up in my sent mail
> >>> folder.   I know they go out because I get responses back.  What am
[quoted text clipped - 15 lines]
> Oh, before all that, what type of account is this?  POP?  Hotmail?  Exchange?
>  
F.H. Muffman - 13 May 2008 04:38 GMT
>>>>> When I forward an inbox email it doesn't show up in my sent mail
>>>>> folder.   I know they go out because I get responses back.  What
[quoted text clipped - 17 lines]
> which plug in is causing the problem.  Can I just leave outlook open
> in safe mode?  What do I lose?

You lose the add-ins, I'm not sure what else.  I forget what version of Outlook
you're running, but, generally...

OL2k7 - http://office.microsoft.com/en-us/outlook/HA100341271033.aspx
OL2k3 - Tools/Options - Other - Advanced Options - Add-in Manager

Start disabling, one by one, until you find one that suddenly lets it work.

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-f.h

Sue - 13 May 2008 14:00 GMT
Okay, I'll give it a try.
Signature

Thanks for your help

> >>>>> When I forward an inbox email it doesn't show up in my sent mail
> >>>>> folder.   I know they go out because I get responses back.  What
[quoted text clipped - 26 lines]
> Start disabling, one by one, until you find one that suddenly lets it work.
>  

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