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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Hyperlinks in Outlook running on vista

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Marc - 10 May 2008 14:14 GMT
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Hi all

Please help,

I can not run Hyperlinks in messages in Outlook 2003 running on Vista any
version.
This has happened to me 3 times already and the only way roud it was to
reinstall vista. Is there anyway to fix it up with out reinstalling
everything.
I can not find out what is causing this problem or how to undo the bugger up.
My email is marclazarus@mweb.co.za

Roady [MVP] - 10 May 2008 14:34 GMT
Don't abuse the suggestion feature for general issues.

Resetting your default browser is the standard solution posted here many
many times.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

Marc - 10 May 2008 14:58 GMT
I am not abusing anything all that I am doing is asking for help I have
reinstalled my browsers but to no avail.
Signature

Hi all

> Don't abuse the suggestion feature for general issues.
>
> Resetting your default browser is the standard solution posted here many
> many times.
>
>  
Roady [MVP] - 10 May 2008 15:13 GMT
You are, when posting you used the suggestion link intended to provide a
product suggestion and not the post link to report an issue you have to
discuss.

Your post does not contain enough information to offer any help.
Which browser are you using?
What happens when you click on a hyperlink? Any error message?

Note that reinstalling your browser is not the same as resetting it.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> I am not abusing anything all that I am doing is asking for help I have
> reinstalled my browsers but to no avail.
[quoted text clipped - 3 lines]
>> Resetting your default browser is the standard solution posted here many
>> many times.
VanguardLH - 10 May 2008 15:49 GMT
> I am not abusing anything all that I am doing is asking for help I have
> reinstalled my browsers but to no avail.

You submitted a *suggestion*.  Suggestions are NOT questions.
VanguardLH - 10 May 2008 15:48 GMT
Since everything in your post is after the sigdash line ("-- ") then
everything in your post is part of your signature.  Signatures are fluff
to be ignored or stripped.
Marc - 10 May 2008 17:41 GMT
Here is the error message i get
(This operation has been canceled due to restrictions in effect on this
computer, Please contact the system adm)

I have tryed on Firefox,Safari and MS internet Explorer. I have removed MS
office from everywhere as well as tryed to reset all internet explorers as
well as installing a new instalation  of MS office 2003.

I have tried everything but to no avail, vista home standard

what now??
VanguardLH - 11 May 2008 05:14 GMT
> Here is the error message i get
> (This operation has been canceled due to restrictions in effect on this
[quoted text clipped - 7 lines]
>
> what now??

Have you tried running Outlook in its safe mode ("outlook.exe /safe")?
That will NOT load any add-ons that you installed into Outlook.

Also try to reset the web browser settings (since a hyperlink is going
to go outside of Outlook to handle the URL that you are clicking on).  

http://support.microsoft.com/kb/307818/en-us

As it mentions, clear out the home page(s) configured in the browser.
For IE7, the reset and restore buttons are in the Advanced tab.  If that
works, I'd then go back into Manage Add-ons under the Programs tab to
see what add-ons are installed (and now disabled).

I don't use Vista and am not going to bother with it.  In Windows XP, in
the Add/Remove Programs applet, there is a "Set Program Access and
Defaults" selection in the left pane.  In Vista, it's Start -> Default
Programs, and select "Program access and computer defaults".  In either,
click Custom and select IE as the browser and click OK.  When done, go
into Internet Options -> Programs and check that IE is configured as the
default web browser.  

I'm still using OL2002.  In OL2003, under Tools -> Options -> Security,
try changing the Automatic Download settings.  OL2002 doesn't have the
feature of OL2003 to block externally linked content; see
http://support.microsoft.com/kb/831608.  However, I thought in OL2003
that when external links were blocked that an infobar or message that
said, "Right-click here to download pictures. To help protect your
privacy, Outlook prevented automatic download of this picture from the
Internet."  You didn't describe the URLs that you are trying to click
on.

Some users have reported that changing -nohome to %1 in the command in
the following registry key got them working again:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command

%1 means to pass the string to IE from the application that wants to
start IE.  Since this is an open action, it does seem odd that %1 is
missing (I have -nohome for that keys value and not %1).  See:

http://support.microsoft.com/kb/940169/en-us
http://www.slipstick.com/problems/link_restrict.htm.

Have you lately scanned for malware?  If so, using what?  Did you clean
any pests out of your host?  If so, your anti-malware may have deleted a
needed file.  In a DOS shell, run "sfc /scannow".  Have your Windows
install CD ready since you may be asked to retrieve files from it.
 
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