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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Outlook Connector problem with Outlook 2003

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naza - 11 May 2008 13:29 GMT
I did a fresh reinstall of XP and all the software a week ago. Before
that I had outlook setup with my hotmail account with outlook
connector and it worked really well and was better than using the web
interface. But sicne the reinstall I cant get it to work properly.
I installe office 2003, just like before, and followed by outlook
connector. Then started up outlook and it asked for the hotmail
username and password, which i filled out and is correct. It creates
the new profile and shows the structure of my folders. But there are
no messages in any of them. Even after I do send and recieve no
messages are downloaded, even the ones that are unread. At the outlook
connector toolbar shows that I am connected to the mail service and
shows the correct amount of storage that I have used. I have tried
everything I can think of. Its been a long time since I last set it
up, so I may be doing something wrong, I believe it has something to
do with Downloading folders, but I cannot find now way of doing that
in outlook.
Any ideas on how to get my messages into outlook. Your help would be
much appreciated.
Thanks

--
http://technicianspot.blogspot.com/
Roady [MVP] - 11 May 2008 14:05 GMT
What does the log of the connector tell you about the sync status?

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> I did a fresh reinstall of XP and all the software a week ago. Before
> that I had outlook setup with my hotmail account with outlook
[quoted text clipped - 18 lines]
> --
> http://technicianspot.blogspot.com/
naza - 11 May 2008 14:12 GMT
On 11 May, 14:05, "Roady [MVP]"
<newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> What does the log of the connector tell you about the sync status?

In a nutshell, exactly this:

Outlook Connector Version 12.0.4518.1068

Account: xxxxxxx@hotmail.co.uk

Signed in successfully at 11/05/2008
14:10:45

Mail: Last successfully refreshed at
14:10.
Calendar: Error at
14:10.
Contacts: Last successfully refreshed at
14:10.

Errors :

Time: 11/05/2008 14:10:48
Error in Calendar
Outlook Connector is available only to subscribers.
naza - 11 May 2008 14:14 GMT
On 11 May, 14:05, "Roady [MVP]"

<newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> What does the log of the connector tell you about the sync status?

In a nutshell, exactly this:

Outlook Connector Version 12.0.4518.1068

Account: xxxx...@hotmail.co.uk

Signed in successfully at 11/05/2008
14:10:45

Mail: Last successfully refreshed at
14:10.
Calendar: Error at
14:10.
Contacts: Last successfully refreshed at
14:10.

Errors :

Time: 11/05/2008 14:10:48
Error in Calendar
Outlook Connector is available only to subscribers.

--
http://technicianspot.blogspot.com/
Roady [MVP] - 11 May 2008 14:49 GMT
If you right click the Inbox folder-> Properties-> Folder Size... does its
size indicates that there are any items in it?
Also, if you have a virus scanner that integrates with Outlook, disable this
integration and try again.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> On 11 May, 14:05, "Roady [MVP]"
>
[quoted text clipped - 25 lines]
> --
> http://technicianspot.blogspot.com/
naza - 11 May 2008 15:02 GMT
On 11 May, 14:49, "Roady [MVP]"
<newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> If you right click the Inbox folder-> Properties-> Folder Size... does its
> size indicates that there are any items in it?

There is no folder size for the inbox or the whole account. I did try
to send an email and it claimed that the server was offline, but the
log still read as connected.
> Also, if you have a virus scanner that integrates with Outlook, disable this
> integration and try again.

Anti-virus full disabled and the firewall. The only difference is that
I installed the new version with Slipstream SP3, are there any known
problems with outlook connector and SP3
naza - 11 May 2008 15:20 GMT
On 11 May, 14:49, "Roady [MVP]"

<newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> If you right click the Inbox folder-> Properties-> Folder Size... does its
> size indicates that there are any items in it?

There is no folder size for the inbox or the whole account. I did try
to send an email and it claimed that the server was offline, but the
log still read as connected.

> Also, if you have a virus scanner that integrates with Outlook, disable this
> integration and try again.

Anti-virus full disabled and the firewall. The only difference is that
I installed the new version with Slipstream SP3, are there any known
problems with outlook connector and SP3

--
http://technicianspot.blogspot.com/
Roady [MVP] - 11 May 2008 15:39 GMT
Why do you post everything twice?

No, there are no such compatibility issues.
There should at least be a button to show the folder size.
Try it with a new mail profile as per;
http://www.howto-outlook.com/faq/newprofile.htm

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> On 11 May, 14:49, "Roady [MVP]"
>
[quoted text clipped - 17 lines]
> --
> http://technicianspot.blogspot.com/
naza - 11 May 2008 16:04 GMT
> No, there are no such compatibility issues.
> There should at least be a button to show the folder size.
> Try it with a new mail profile as per;http://www.howto-outlook.com/faq/newprofile.htm

Tried that before and just did it again. Does not solve the problem.

--
http://technicianspot.blogspot.com/

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