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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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export shortcuts

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CJZ - 13 May 2008 23:33 GMT
I am having an issue with shortcuts in Outlook 2003.  Each time I click on
the shortcuts icon, the application freezes and needs to be closed using the
Task Manager.   Is there any way to fix this or at least export the shortcuts
so I can reinstall   Thanks.
DL - 13 May 2008 23:42 GMT
Do you mean OL freezes when you try to open it from the desktop shortcut?
If so run a repair using the office cd

>I am having an issue with shortcuts in Outlook 2003.  Each time I click on
> the shortcuts icon, the application freezes and needs to be closed using
> the
> Task Manager.   Is there any way to fix this or at least export the
> shortcuts
> so I can reinstall   Thanks.
CJZ - 13 May 2008 23:53 GMT
I mean, when I am in Outlook, I click on the shortcuts icon and it freezes
Outlook.

> Do you mean OL freezes when you try to open it from the desktop shortcut?
> If so run a repair using the office cd
[quoted text clipped - 5 lines]
> > shortcuts
> > so I can reinstall   Thanks.
Diane Poremsky {MVP} - 14 May 2008 04:29 GMT
you can reset the navpane but it will delete all shortcuts.

at start menu run type
outlook.exe /resetnavpane

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> I mean, when I am in Outlook, I click on the shortcuts icon and it freezes
> Outlook.
[quoted text clipped - 10 lines]
>> > shortcuts
>> > so I can reinstall   Thanks.
CJZ - 14 May 2008 17:31 GMT
thanks .. yes, I came across that switch but was hoping I wouldn't have to do
it...

I've migrated the User's settings using BDD and will attempt to reapply on
another computer to see if that works... it's a bit of a stretch but it's all
I can think of at this point... I was hoping there might be a way of
exporting the shortcuts to a text file ...

I recommend people not use shortcuts through Outlook.. this is not the first
time I've had issues similiar to this..

> you can reset the navpane but it will delete all shortcuts.
>
[quoted text clipped - 15 lines]
> >> > shortcuts
> >> > so I can reinstall   Thanks.
CJZ - 16 May 2008 18:48 GMT
BDD migration brought the issue over with it... it appears there is no way to
repair this and will have to delete the xml file associated with shortcuts or
use the /resetnavpane switch.  If anyone comes across a way of exporting
their shortcuts out of Outlook, please let me know... thanks.

> thanks .. yes, I came across that switch but was hoping I wouldn't have to do
> it...
[quoted text clipped - 26 lines]
> > >> > shortcuts
> > >> > so I can reinstall   Thanks.

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