Methods for sorting the address book view is posted here often and varies by
version. Find a post that matches your version, or provide sufficient
information with your post.

Hi John,

To define how it shown in the address book, we can define 'show names by' in the address book. Following is the detail steps in Outlook 2007.
If you use other version of Outlook, change the steps accordingly.
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1.    In Outlook 2007, click Tools > Account settings.
2.    In the Address Books tab, double click the Outlook Address Book entry to show its settings.
3.    In the 'show names by' field, choose 'First, last' or 'File As' as you want.
4.    Click Close. Close.
5.    Restart Outlook.
6.    Check the items in the Outlook address book. What is the result?

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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