Hello Guys,
There is no need to delete any files.
The easiest way is:
1. Open a Word document
2. on the main menu, go to: Format>Font
3. On the underline style choose "none" option
4. Click "Default" button.
5. Close Word document (No need to save changes)
6. Open up the outlook, and enjoy your emails ;)

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Boris Reuven
System Administrator.
MCSA: Messaging 2003, MCTS, MCP, CCA - Citrix Certified Administrator: PS 4.5
> Has anyone sent you a solution for this? I am have the same problem with Word
> as email editor. Underlining only show when the mail message is delivered.
[quoted text clipped - 18 lines]
> > >
> > > Louise
Billie Gray - 03 Oct 2008 16:19 GMT
We have all done this 15 or 20 times and nothiing has happened! The problem
is specifically that no matter how many times we do this, the default
underlining doesn't change. The only fix is to delete or repair the
normal.dot template file, which has been corrupted. If you can find it, you
delete it, and when you reboot, the program opens with the default normal.dot
template. PROBLEM: I don't know how tind the file. In windows XP it is
supposed to be here: C:\Documents and Settings\[your user id]\Application
Data\Microsoft\Templates . Unfortunately I don't have a templates file in my
Microsoft subdir. Does this help to solve a really maddening problem.?
> Hello Guys,
> There is no need to delete any files.
[quoted text clipped - 28 lines]
> > > >
> > > > Louise
Brian Tillman [MVP - Outlook] - 03 Oct 2008 17:52 GMT
> We have all done this 15 or 20 times and nothiing has happened! The
> problem
[quoted text clipped - 9 lines]
> my
> Microsoft subdir. Does this help to solve a really maddening problem.?
Enable viewing hidden files and folders and then search the entire drive for
.dot files.

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Brian Tillman [MVP-Outlook]