Outlook 2003 image issue

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Jennifer - 16 May 2008 21:29 GMT

All users have their email format set to HTML.

Our company has a standard signature that has been applied to all the
computers, this signature includes the employee name/title/etc... and our
company logo. There are a few users at our company that no matter what we do
- they only get a broken image box in the signature on all their incoming
emails.?

When the users hit reply or forward, then the logo will displays correctly,
but we can't seem to get the logo to display on incoming emails.

Does anyone have any ideas why Outlook 2003 would not want to display a logo
in a signature?

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Hal Hostetler [MVP P/I] - 16 May 2008 21:42 GMT

Try clearing Outlook's secure temporary folder and see if the problem
persists:

http://support.microsoft.com/kb/817878/en-us
Attachments remain in the Outlook Secure Temporary File folder when you exit
Outlook 2003
http://support.microsoft.com/kb/296115/en-us
OL2002: Opened Attachments Are Saved in a Subdirectory in Your Temporary
Internet Files Directory

Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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> All users have their email format set to HTML.
>
[quoted text clipped - 9 lines]
> Does anyone have any ideas why Outlook 2003 would not want to display a logo
> in a signature?

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