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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Outlook Help In Computer Language
When I click on Help, or F1, in Outlook, a window appears with the table of contents listed in English on the left, but computer language in the reading pane. If I type something in Search, it also appears in computer language in the reading pane. However, if I click on one of the subjects in the table of contents, I receive a normal description. This program came preinstalled on my Dell computer which I purchased last October. I contacted Dell in January, and again last week. They couldn't tell me how to resolve it in January, suggesting that I contact Microsoft, and the Dell tech tried to help me last week, but when she said that I might lose all of the contacts I had input, I resisted following her advice. Could you please clarify what you mean by "computer language"? Also, while you're at it, what is your version of Outlook? > When I click on Help, or F1, in Outlook, a window appears with the table of > contents listed in English on the left, but computer language in the reading [quoted text clipped - 7 lines] > and the Dell tech tried to help me last week, but when she said that I might > lose all of the contacts I had input, I resisted following her advice. "Computer language:" <?xml version="1.0" ?> <?xml-stylesheet type='text/xsl' href='File://C:\Users\Bob & Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\MsOfficeHelp12\MOHBD89.tmp\toc.xsl'?> Version: Microsoft Office, Outlook 2007 Thank you for responding Pat Willener. > Could you please clarify what you mean by "computer language"? > Also, while you're at it, what is your version of Outlook? [quoted text clipped - 10 lines] > > and the Dell tech tried to help me last week, but when she said that I might > > lose all of the contacts I had input, I resisted following her advice. That looks like xml source code; not sure why it is not rendering properly. Is that something that started recently, or did it always behave that way? Also what version of Windows and Internet Explorer do you use? > "Computer language:" <?xml version="1.0" ?> > <?xml-stylesheet type='text/xsl' href='File://C:\Users\Bob & [quoted text clipped - 19 lines] >>> and the Dell tech tried to help me last week, but when she said that I might >>> lose all of the contacts I had input, I resisted following her advice. It has always behaved that way, from the first time I opened Outlook on my brand new computer. I have Windows Vista Ultimate, Home Edition. Internet Explorer v. 7.0.6000.16643 > That looks like xml source code; not sure why it is not rendering > properly. Is that something that started recently, or did it always [quoted text clipped - 25 lines] > >>> and the Dell tech tried to help me last week, but when she said that I might > >>> lose all of the contacts I had input, I resisted following her advice. Can you check the file association of the XML extension (Windows Explorer | Tools | Folder Options | tab File Types)? Can you try to change 'Opens With' to Internet Explorer? > It has always behaved that way, from the first time I opened Outlook on my > brand new computer. [quoted text clipped - 31 lines] >>>>> and the Dell tech tried to help me last week, but when she said that I might >>>>> lose all of the contacts I had input, I resisted following her advice. I sure tried to check the file association, but I couldn't find the string. I started with IE Tools, and there was no listing for Folder Options. Not even in Internet Options. Then I typed Windows Explorer in the Search window. Found Windows Explorer but no Tools or Folder Options. I looked in Control Panel but couldn't find anything related in there either. I typed Folder Options in Search, was rewarded with a Folder Options window, but no tab File Types or Opens With. Another hint please? > Can you check the file association of the XML extension (Windows > Explorer | Tools | Folder Options | tab File Types)? Can you try to [quoted text clipped - 35 lines] > >>>>> and the Dell tech tried to help me last week, but when she said that I might > >>>>> lose all of the contacts I had input, I resisted following her advice. OK, I have to admit that I don't know Vista. But in all previous Windows versions, Windows Explorer could be started either from Start -> Programs -> Accessories -> Windows Explorer - or - Start -> Run -> explorer.exe [Enter] > I sure tried to check the file association, but I couldn't find the string. > I started with IE Tools, and there was no listing for Folder Options. Not [quoted text clipped - 43 lines] >>>>>>> and the Dell tech tried to help me last week, but when she said that I might >>>>>>> lose all of the contacts I had input, I resisted following her advice. Pat, thank you for trying to help me. I'm able to reach Windows Explorer, but not Tools | Folder Options | etc. However, you gave me a great lead by providing the phrase "xml code." As time permits, I'm going to keep trying to solve this. > OK, I have to admit that I don't know Vista. But in all previous > Windows versions, Windows Explorer could be started either from [quoted text clipped - 49 lines] > >>>>>>> and the Dell tech tried to help me last week, but when she said that I might > >>>>>>> lose all of the contacts I had input, I resisted following her advice. You're welcome. The important thing is that you change the file association of the XML file type to Internet Explorer. > Pat, thank you for trying to help me. I'm able to reach Windows Explorer, > but not Tools | Folder Options | etc. However, you gave me a great lead by [quoted text clipped - 54 lines] >>>>>>>>> and the Dell tech tried to help me last week, but when she said that I might >>>>>>>>> lose all of the contacts I had input, I resisted following her advice. |
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