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MS Office Forum / Outlook / General MS Outlook Questions / May 2008I can't open personal folders in Outlook anymore - why?
I have Outlook 2003 with AOL as Broadband provider. I have been using Outlook very happily for a couple of years for my email etc with IMAP foldrs but all of a sudden I am unable to open the inbox etc - I just get the message saying 'unable to expand folder - personal folders'. My daughter has used the computer so perhaps the settings have inadvertently been changed. Any suggestions would be gratefully received. Thank you very much. > I have Outlook 2003 with AOL as Broadband provider. I have been using > Outlook very happily for a couple of years for my email etc with IMAP [quoted text clipped - 3 lines] > inadvertently been changed. Any suggestions would be gratefully > received. Thank you very much. I suspect the problem is not with the AOL folders, but with your delivery location folders. Use the Mail applet in Control Panel to examine what PSTs are in the mail profile and make sure they are still where the mail profile expects them to be.  SignatureBrian Tillman [MVP-Outlook] |
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