I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
what happens when you try? did you create a profile? If not, go to Control
panel, mail and set one up.

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Diane Poremsky [MVP - Outlook]
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> I have Outlook Express as part of Windows.
> Through my employer, I obtained Office XP Professional.
> Everything functions, except Outlook.
> I cannot open Outlook, but I still can use Outlook Express.
> Help!
Big Time Bruce - 16 Jul 2008 04:35 GMT
Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.
> what happens when you try? did you create a profile? If not, go to Control
> panel, mail and set one up.
[quoted text clipped - 4 lines]
> > I cannot open Outlook, but I still can use Outlook Express.
> > Help!
Diane Poremsky {MVP} - 16 Jul 2008 05:27 GMT
In Control panel, mail - show profiles. Click Add and set up your acct. See
if it works.

Signature
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net
Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx
> Thanks very much for responding.
> Nothing happens when I attempt to open Outlook (other than the little
[quoted text clipped - 18 lines]
>> > I cannot open Outlook, but I still can use Outlook Express.
>> > Help!
Big Time Bruce - 17 Jul 2008 01:21 GMT
Okay.
If I try that, do I use all the same information currently on my Outlook
Express account?
Thanks very much.
> In Control panel, mail - show profiles. Click Add and set up your acct. See
> if it works.
[quoted text clipped - 21 lines]
> >> > I cannot open Outlook, but I still can use Outlook Express.
> >> > Help!
Big Time Bruce - 18 Jul 2008 05:15 GMT
Again, if I do that, since the info is identical to an existing email account
(in Outlook Express), won't it be rejected?
Thanks.
> Okay.
> If I try that, do I use all the same information currently on my Outlook
[quoted text clipped - 26 lines]
> > >> > I cannot open Outlook, but I still can use Outlook Express.
> > >> > Help!
Big Time Bruce - 18 Jul 2008 05:23 GMT
Also, the error prompt I receive when I attempt to go to Outlook is:
"Unable to open your default email folders."
And of course, thanks again !
> Again, if I do that, since the info is identical to an existing email account
> (in Outlook Express), won't it be rejected?
[quoted text clipped - 30 lines]
> > > >> > I cannot open Outlook, but I still can use Outlook Express.
> > > >> > Help!
I still cannot manage to change from Outlook Express to Outlook.
The only instructions I can find involve Import to Outlook, but I can't do
that because I remain unable to open Outlook at all -
(error prompt: "Cannot start Microsoft Outlook. Unable to display the
related folder or item. Could not open the item. Try again.")
Everything else in Office works perfectly (Word, PowerPoint, etc.)
I have:
Windows XP Professional (+ service packs 2 & 3)
Office XP Professional Version 2002 (+ Post-SP3 Update)
Help !
> I have Outlook Express as part of Windows.
> Through my employer, I obtained Office XP Professional.
> Everything functions, except Outlook.
> I cannot open Outlook, but I still can use Outlook Express.
> Help!