microsoft outlook could not access the specified folder location

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gedwards - 23 Jul 2008 18:01 GMT

Running Office XP 2002 Outlook...when I click on the inbox icon the following
message is displayed "unable to display the folder. Microsoft Outlook could
not access the specified folder location. An unexpected error has occured.
MAPI was unable to load the information service msncon.dll. Be sure the
service is correctly insatalled and configured."--please help

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Brian Tillman - 23 Jul 2008 20:41 GMT

> Running Office XP 2002 Outlook...when I click on the inbox icon the
> following message is displayed "unable to display the folder.
> Microsoft Outlook could not access the specified folder location. An
> unexpected error has occured. MAPI was unable to load the information
> service msncon.dll. Be sure the service is correctly insatalled and
> configured."--please help

Are you using Hotmail as an account?

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Brian Tillman [MVP-Outlook]

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gedwards - 23 Jul 2008 21:33 GMT

> > Running Office XP 2002 Outlook...when I click on the inbox icon the
> > following message is displayed "unable to display the folder.
[quoted text clipped - 4 lines]
>
> Are you using Hotmail as an account?

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Brian Tillman - 24 Jul 2008 14:29 GMT

> Yes.

Try ininstalling the Outlook connector and installing the most recent one
(just updated recently).

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Brian Tillman [MVP-Outlook]

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gedwards - 24 Jul 2008 17:43 GMT

> > Yes.
>
> Try ininstalling the Outlook connector and installing the most recent one
> (just updated recently).

Thanks for your assistance.

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