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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Emails containing hyperlinks are not working how do I fix this?

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SmeeHee - 19 Mar 2005 19:35 GMT
When I receive an email with a hyperlink if I try and click on the hyperlink
it opens a Locate Link Browser button instead of opening the web page.  This
is especially annoying if the email has an automated unsubscribe link because
there is no other way for me to ask them not to send the emails to me any
more.  I have broadband constantly connected so the communications is not an
issue. Is there some setting that I can turn on?
Computerdude - 20 Mar 2005 04:37 GMT
If you are using Windows XP, click start, and then "program access and
defaults"
Check "custom", and then click the down arrow on the right side of the
window. Under the first option (default web browser), check Internet
Explorer, then click OK.  If this doesn't solve the problem (or you are not
using XP) post again, and I will post a different option.

> When I receive an email with a hyperlink if I try and click on the hyperlink
> it opens a Locate Link Browser button instead of opening the web page.  This
> is especially annoying if the email has an automated unsubscribe link because
> there is no other way for me to ask them not to send the emails to me any
> more.  I have broadband constantly connected so the communications is not an
> issue. Is there some setting that I can turn on?
Garry944 - 31 Dec 2005 05:12 GMT
I am having the same problem, but your suggestion didn't work.  I did notice
that if I go back into "program access and defaults", Internet Explorer is
not selected.  Should this stay selected?

> If you are using Windows XP, click start, and then "program access and
> defaults"
[quoted text clipped - 9 lines]
> > more.  I have broadband constantly connected so the communications is not an
> > issue. Is there some setting that I can turn on?
David - 28 May 2008 15:20 GMT
Same prob but I am using Vista.

> I am having the same problem, but your suggestion didn't work.  I did notice
> that if I go back into "program access and defaults", Internet Explorer is
[quoted text clipped - 13 lines]
> > > more.  I have broadband constantly connected so the communications is not an
> > > issue. Is there some setting that I can turn on?
Roady [MVP] - 28 May 2008 15:46 GMT
Same solution, reset you default browser settings via Start-> Default
Programs

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> Same prob but I am using Vista.
>
[quoted text clipped - 23 lines]
>> > > not an
>> > > issue. Is there some setting that I can turn on?
Barb - 29 May 2008 18:03 GMT
I did as everyone has suggested, by resetting my web settings, but I still
can't open hyperlinks in my calendar.  Let me back up and explain my
situation.
I had Office 2003... was upgraded to 2007, but was having issues with
various 'other' applications, so was restored to 2003.  Prior to the upgrade
I was able to insert 'linked' docs in my calendar.  Then when I was upgraded
to 2007, I was still able to inser 'linked' docs into my calendar.  However,
not that I'm back to 2003, the links I created previously in 2003 work fine,
but those I created in 2007 don't.  Any ideas as to why?
Barb

> Same solution, reset you default browser settings via Start-> Default
> Programs
[quoted text clipped - 26 lines]
> >> > > not an
> >> > > issue. Is there some setting that I can turn on?
 
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