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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Tracking E-Mail

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LouisJJames - 04 Apr 2005 00:11 GMT
Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.  
Problem is that sometimes it's there, sometimes it's not.  According to the
help, I'm suppose to look at the sent e-mail in the sent folder.  I also
received the receipts from those that sent them.  But some e-mails seem to
have the tracking folder and yet some don't.

I believe this feature only works with e-mail sent from Outlook to Outlook
(like 2000 to 2000 or 2003 to 2000, etc).  It doesn't seem to work say for
e-mail sent to someone that has Outlook Express or some sort of other e-mail
client (web, etc).  

Can anyone give me some insight on this?  Does it matter to whom I send the
e-mail (in other words do they need to have OL 2000 or OL 2003).  It's a
wonderful feature if it works.  

Any help would be appreciated.
Judy Gleeson - 04 Apr 2005 00:30 GMT
I think you've explained the limitations of Tracking yourself!

You could also try the Activities tab within your Contacts.  Open a Contact
and click the Activities tab. All Items still in your Mailbox will be shown
here (wait a few seconds after you click it).

Judy Gleeson
Acorn Training and Consulting

> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.
> Problem is that sometimes it's there, sometimes it's not.  According to the
[quoted text clipped - 12 lines]
>
> Any help would be appreciated.
LouisJJames - 04 Apr 2005 00:39 GMT
Judy:

Thank you for the confirmation.  I thought as much.  It's a great idea to
have this.  But so much of the world doesn't have OL so it's a "good idea
that sometimes doesn't work."  Oh Well!  I do use the Activites Tab quite a
lot.  And for those read receipts I need to keep, I don't delete those.  But
Hope is Eternal.  

Thanks again fo your help.

Louis James

> I think you've explained the limitations of Tracking yourself!
>
[quoted text clipped - 24 lines]
> >
> > Any help would be appreciated.
S. H. Drew - 29 Apr 2005 16:44 GMT
Ooo, what a great feature the "activities" tab is!  Thanks for sharing :)

> I think you've explained the limitations of Tracking yourself!
>
[quoted text clipped - 24 lines]
> >
> > Any help would be appreciated.
Diane Poremsky [MVP] - 04 Apr 2005 02:45 GMT
Tracking requires TNEF, which is only supported by outlook. Receipts
returned from other clients will not process, which is required to display
on the tracking tab.

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Diane Poremsky [MVP - Outlook]
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Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.
> Problem is that sometimes it's there, sometimes it's not.  According to
[quoted text clipped - 15 lines]
>
> Any help would be appreciated.
Denny43 - 22 Mar 2008 05:29 GMT
> Tracking requires TNEF, which is only supported by outlook. Receipts
> returned from other clients will not process, which is required to display
[quoted text clipped - 19 lines]
> >
> > Any help would be appreciated.
S. H. Drew - 29 Apr 2005 16:38 GMT
You have to actually open the read receipt you've received for the tracking
tab to show up.  I was having this same problem and it was driving me nuts
until I figured this out!

> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.  
> Problem is that sometimes it's there, sometimes it's not.  According to the
[quoted text clipped - 12 lines]
>
> Any help would be appreciated.
S. H. Drew - 29 Apr 2005 16:42 GMT
You have to actually open the read receipt message you've receiving in order
for the Tracking Tab to be created.  I was having this same problem and it
was driving me nuts until I figured this out!

> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.  
> Problem is that sometimes it's there, sometimes it's not.  According to the
[quoted text clipped - 12 lines]
>
> Any help would be appreciated.
Denny43 - 22 Mar 2008 05:32 GMT
> You have to actually open the read receipt message you've receiving in order
> for the Tracking Tab to be created.  I was having this same problem and it
[quoted text clipped - 16 lines]
> >
> > Any help would be appreciated.

I guess I don't have anyone using Outlook...I'm not getting any receipts...
Marg Mortimer - 01 Aug 2005 23:10 GMT
> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.  
> Problem is that sometimes it's there, sometimes it's not.  According to the
[quoted text clipped - 12 lines]
>
> Any help would be appreciated.
Marg Mortimer - 01 Aug 2005 23:20 GMT
I am trying to use the Activity Tab to search for organizing Outlook
activities with Contacts.  I am looking for all e-mails and or other
activities assiciated with a contact.  When I click on the Activity Tab it
show only e-mails and activities I instigated and not from the Contact in
question.  I looked for Help.  It directs me to the Go Menu.  What's the Go
Menu??

> Using Outlook 2003, I found a wonderful feature called the "Tracking" tab.  
> Problem is that sometimes it's there, sometimes it's not.  According to the
[quoted text clipped - 12 lines]
>
> Any help would be appreciated.

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