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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Distribution list won't update !!!

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Frank_Abit - 03 May 2005 20:17 GMT
I have some distribution list that I create a few months ago and now, I doing
some change on my contacts, changing email adress, deleting some...but when I
open my distribution list and click on update, nothing change.  It keeps all
the old contact setiings.

And I also notice that all the contact icons in the D.L. have change for a
little white card with information on it instead of the grey one with heads.  
That is problem too because with that new icon, it's impossible for me to
change a contact directly in my D.L., it open a really different window.

If somebody can help me, would be great !!!  
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Francis D.
MRC Brome-Missisquoi

Russ Valentine [MVP-Outlook] - 03 May 2005 23:20 GMT
In my experience the Update Now button does nothing and never has.
It appears to be a permanent bug. For the most part DL's are so
dysfunctional that most users just abandon them eventually and look for
other ways to group recipients.
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Russ Valentine
[MVP-Outlook]

>I have some distribution list that I create a few months ago and now, I
>doing
[quoted text clipped - 11 lines]
>
> If somebody can help me, would be great !!!
CEBJR - 06 Nov 2006 16:52 GMT
What are the alternatives
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CEBJR

> In my experience the Update Now button does nothing and never has.
> It appears to be a permanent bug. For the most part DL's are so
[quoted text clipped - 15 lines]
> >
> > If somebody can help me, would be great !!!
Brian Tillman - 07 Nov 2006 14:38 GMT
> What are the alternatives

Modifying the entry manually.
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Brian Tillman

ellsimon - 19 Oct 2007 18:02 GMT
Me too -- manual modification (remove out-of-date listing, select member
afresh - with up-to-date address)

> > What are the alternatives
>
> Modifying the entry manually.
4Hearts - 27 Mar 2008 16:31 GMT
WE FOUND THE SOLUTION!
When the contact on the distribution list has a picture of a head (as
opposed to the blank card), it's a 'new contact.'  If you carried over
distribution lists from an older version of Outlook, it won't work.
We had distribution lists that we carried over from our "Office XP" Outlook,
and all the contacts had the "Rolodex" / Blank Card picture next to them.  
When we added someone else to the list while using the Outlook 2007 program,
their entry came up with a picture of a head next to it, as opposed to the
Rolodex-like image.  We then went into the Contacts folder, changed this
person's e-mail address, and went back into the distribution list.  We then
hit "Update List" and the e-mail address of the contact actually updated.
So what you have to do is remove each of the contacts, and re-add them.
What we did was remove the first one (don't hit delete on the top - it
deletes the entire list!  hit 'delete' on the keyboard), and then we went to
"select members" on the top, and selected that contact.  When you do this,
the contact then updates automatically from now on.
Hope this was helpful...let us know if you have any more questions.
Peace!
-Chris & Margie

> I have some distribution list that I create a few months ago and now, I doing
> some change on my contacts, changing email adress, deleting some...but when I
[quoted text clipped - 7 lines]
>
> If somebody can help me, would be great !!!  

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