MS Office Forum / Word / General MS Word Questions / July 2008
why can't i send doc by email
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preacher - 01 Jun 2007 21:54 GMT i can send by fax but not even allowed the option of sending a word doc by email, and that was never a problem with the 2003 program; am now running 2007 office/student verson
Angel Bivins - 01 Jun 2007 23:39 GMT What do you mean by "not even allowed the option"? If you're not seeing the mail button on your toolbar, try: File, Send To, mail recipient. Hope that helps!
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> i can send by fax but not even allowed the option of sending a word doc by > email, and that was never a problem with the 2003 program; am now running > 2007 office/student verson Lil - 17 Jun 2007 20:33 GMT I also have just installed Word 2007 and when I click file sent to, only the Fax is available, the email is greyed out. Any other ideas?- Lil
> What do you mean by "not even allowed the option"? If you're not seeing the > mail button on your toolbar, try: [quoted text clipped - 4 lines] > > email, and that was never a problem with the 2003 program; am now running > > 2007 office/student verson Doug Robbins - Word MVP - 18 Jun 2007 09:56 GMT See if the following article helps:
http://tips.pjmsn.me.uk/t0002.htm
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Doug Robbins - Word MVP
>I also have just installed Word 2007 and when I click file sent to, only >the [quoted text clipped - 12 lines] >> > running >> > 2007 office/student verson Terry Farrell - 02 Jun 2007 07:22 GMT IIRC, Office 2007 Students version doesn't have Outlook, so you need to make sure that under Internet Options, Programs, the correct email client has been set.
 Signature Terry Farrell - MS Word MVP
>i can send by fax but not even allowed the option of sending a word doc by > email, and that was never a problem with the 2003 program; am now running > 2007 office/student verson Alex W - 17 Jun 2007 10:46 GMT I have the full Professional version of Office 2007 and the "send to" command is simply not available in on the File Menu in Word, Excel or Powerpoint. I am running Outlook 2007 as the mail client.
Looking at a number of other sites I am not an orphan.
Did the Ofice 2007 product ship with the necessary Registry updates?
I used Office 2003 previously and out of the box it was not a problem. I have encountered a few issues with 2007
> IIRC, Office 2007 Students version doesn't have Outlook, so you need to make > sure that under Internet Options, Programs, the correct email client has [quoted text clipped - 3 lines] > > email, and that was never a problem with the 2003 program; am now running > > 2007 office/student verson Doug Robbins - Word MVP - 17 Jun 2007 11:15 GMT Of course, there is no File menu in 2007, but I guess you mean the Office menu or Pizza Button. It certainly worked out of the box for me.
See if the following article helps:
http://tips.pjmsn.me.uk/t0002.htm
 Signature Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis.
Doug Robbins - Word MVP
>I have the full Professional version of Office 2007 and the "send to" >command [quoted text clipped - 19 lines] >> > running >> > 2007 office/student verson Lil - 17 Jun 2007 20:34 GMT Not to seem dumb, but how. I went into Internet Options, I'm using Windows Mail that came with Vista.
 Signature Lil
> IIRC, Office 2007 Students version doesn't have Outlook, so you need to make > sure that under Internet Options, Programs, the correct email client has [quoted text clipped - 3 lines] > > email, and that was never a problem with the 2003 program; am now running > > 2007 office/student verson JoAnn Paules - 18 Jun 2007 02:11 GMT Just like Terry said. Open IE, Tools, Internet options, Programs, Internet programs, Set programs, Set your default programs, ...
Or
Start, Control panel, Programs, Default programs, Set your default programs, ...
Take your pick - both get you to the exact same place.
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JoAnn Paules Microsoft MVP - Publisher
How to ask a question http://support.microsoft.com/kb/555375
> Not to seem dumb, but how. I went into Internet Options, I'm using > Windows [quoted text clipped - 10 lines] >> > running >> > 2007 office/student verson Derek Schmidt - 09 Aug 2007 04:22 GMT I have tried to go through the procedure mentioned here about setting the defaults, but still have not been able to activate the 'email from Word' in Word 2007 and Windows Mail. Is there a specific conflict with these programs? I have found several people with the same problem on this forum. I also tried to understand the advice in http://tips.pjmsn.me.uk/t0002.htm but find it a little out of my league!
> Just like Terry said. Open IE, Tools, Internet options, Programs, Internet > programs, Set programs, Set your default programs, ... [quoted text clipped - 19 lines] > >> > running > >> > 2007 office/student verson Todd - 13 Oct 2007 04:37 GMT same here, can't send anything from word 2003, windows mail default, vista OS..?? thx, Todd
> I have tried to go through the procedure mentioned here about setting the > defaults, but still have not been able to activate the 'email from Word' in [quoted text clipped - 26 lines] > > >> > running > > >> > 2007 office/student verson Suzanne S. Barnhill - 13 Oct 2007 05:33 GMT Evidently Word 2007 recognizes only Outlook 2007 as a mail client.
 Signature Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
> same here, can't send anything from word 2003, windows mail default, vista > OS..?? [quoted text clipped - 30 lines] > > > >> > running > > > >> > 2007 office/student verson Gordon - 13 Oct 2007 19:03 GMT > Evidently Word 2007 recognizes only Outlook 2007 as a mail client. Not on XP - if I set Thunderbird as my default email client instead of Outlook, Word 2007 calls Thunderbird when I email a document from within Word...
Suzanne S. Barnhill - 13 Oct 2007 19:54 GMT That's good news, since I use Outlook Express, but I'd heard rumors that Word 2007 was honoring only Outlook.
 Signature Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
> > Evidently Word 2007 recognizes only Outlook 2007 as a mail client. > > Not on XP - if I set Thunderbird as my default email client instead of > Outlook, Word 2007 calls Thunderbird when I email a document from within > Word... Derek Schmidt - 14 Oct 2007 07:38 GMT So it works on XP, but has anyone figured out for Vista yet? Seems strange that Word2007 wouldn't recognize the default program (Windows Mail) but only the one that either comes by itself as a single expensive program (Outlook), or as an even more expensive package deal... or does it?
> That's good news, since I use Outlook Express, but I'd heard rumors that > Word 2007 was honoring only Outlook. [quoted text clipped - 4 lines] > > Outlook, Word 2007 calls Thunderbird when I email a document from within > > Word... Terry Farrell - 14 Oct 2007 09:35 GMT I can confirm that Word 2007 and Windows Mail are incompatible but we hope that this is a bug and will be fixed when the servicepacks are launched early next year.
Terry
> So it works on XP, but has anyone figured out for Vista yet? Seems > strange [quoted text clipped - 13 lines] >> > within >> > Word... Garfield - 06 Feb 2008 04:12 GMT It is now Feb. and now have two computers running Vista and using Windows Mail. When are the servicepacks coming out? Or is the solution to change the OS back to Windows XP?
> I can confirm that Word 2007 and Windows Mail are incompatible but we hope > that this is a bug and will be fixed when the servicepacks are launched [quoted text clipped - 19 lines] > >> > within > >> > Word... Gordon - 06 Feb 2008 09:19 GMT > It is now Feb. and now have two computers running Vista and using Windows > Mail. When are the servicepacks coming out? Or is the solution to change > the OS back to Windows XP? Latest rumours say March.
Terry Farrell - 06 Feb 2008 10:24 GMT Servicepacks 1 for both Vista and Office have been released to manufacture. Usually it is 4 to 6 weeks before they will appear on the shelf. However, the updates should be available for download prior to then. I don't have any inside information, but my guess would be that the downloads will be available in 2+ weeks.
 Signature Terry Farrell - MSWord MVP
> It is now Feb. and now have two computers running Vista and using Windows > Mail. When are the servicepacks coming out? Or is the solution to change [quoted text clipped - 26 lines] >> >> > within >> >> > Word... OspreyEye - 18 Mar 2008 21:26 GMT I find it amazing that this many have had the same problem, and yet MS Office 2007/Vista has not provided a fix. It is obviously very common, and yet there are still denials that it happens. Let's get with it - cut the dialogue and fix it.
Fix the "Send-Email" gray-out that occurs within the WORD 2007/Vista program! anyone that needs to can do a work around through their email program using an attachment - but if that is the case, and the only fix, why include the grayed out EMAIL prompt. Isn't anyone from Microsoft listening/watching to this dialogue on the www.microsoft.com website?
> So it works on XP, but has anyone figured out for Vista yet? Seems strange > that Word2007 wouldn't recognize the default program (Windows Mail) but only [quoted text clipped - 9 lines] > > > Outlook, Word 2007 calls Thunderbird when I email a document from within > > > Word... Terry Farrell - 18 Mar 2008 23:13 GMT I've not seen any word from MS about this but AFAIAA, Word 2007 will only let you send as an email when you are using Outlook 2007 as the email client. Otherwise you can only send as an attachment.
Terry
>I find it amazing that this many have had the same problem, and yet MS >Office [quoted text clipped - 30 lines] >> > > within >> > > Word... Bob Buckland ?:-) - 19 Mar 2008 02:27 GMT Hi Terry,
It will work with Thunderbird and Outlook Express on Windows XP. Windows Vista Mail (the updated OE) doesn't provide the hooks for doing this with Word. I don't know if that's also true with other email apps on Vista.
=========== I've not seen any word from MS about this but AFAIAA, Word 2007 will only let you send as an email when you are using Outlook 2007 as the email client. Otherwise you can only send as an attachment.
Terry >>
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Bob Buckland ?:-) MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
OspreyEye - 19 Mar 2008 04:46 GMT As I see it now, there is no way to correct the "disappearing grayed out Email link" under the Pie Plate yet. HOWEVER, there is a way of having this internal function available WITHOUT correcting the Pie Plate issue, and to create an even more accessible function key for sending EMail.
Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT) instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my MS WORD 2007/Vista and cannot be used.
To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop down to: MORE COMMANDS CHOOSE COMMANDS FROM: ALL COMMANDS SEND TO MAIL RECIPIENT
After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send the document you are working on to the recipient. This works on VISTA with MS WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT, just the SEND TO MAIL RECIPIENT.
Forget the Pie Plate EMail link; leave that to MS to work out on a later mod. Let me know if this does not work on your combo of programs. Also, please tell me why this works on mine.
Safe travelling - blue side up!
> Hi Terry, > [quoted text clipped - 7 lines] > > Terry >> Bob Buckland ?:-) - 19 Mar 2008 09:19 GMT Hi OspreyEye,
The Office Button=>Send to link is a Send as Attachment choice. In Windows XP it will work with Thunderbird, Outlook Express or Outlook set as the default email client. Outlook 2007 does not use Word as the email editor, it uses its own Word 'clone' and if Outlook 2007 is the default email client you get different message editors in Word from the QAT and Office=>Send to options.
The Send to Mail Recipient item on the QAT will allow you to send document content from within Word with the same clients, but don't be surprised if the resulting HTML email received by others, especially if you have inserted pictures and resized them, doesn't look the way you saw it when you sent it.
Did you install Outlook Express in Vista separately? Windows Mail (Outlook Express successor) has been reported as not working from the QAT in Vista.
============== As I see it now, there is no way to correct the "disappearing grayed out Email link" under the Pie Plate yet. HOWEVER, there is a way of having this internal function available WITHOUT correcting the Pie Plate issue, and to create an even more accessible function key for sending EMail.
Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT) instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my MS WORD 2007/Vista and cannot be used.
To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop down to: MORE COMMANDS CHOOSE COMMANDS FROM: ALL COMMANDS SEND TO MAIL RECIPIENT
After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send the document you are working on to the recipient. This works on VISTA with MS WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT, just the SEND TO MAIL RECIPIENT.
Forget the Pie Plate EMail link; leave that to MS to work out on a later mod. Let me know if this does not work on your combo of programs. Also, please tell me why this works on mine.
Safe travelling - blue side up! >>
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Bob Buckland ?:-) MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
OspreyEye - 19 Mar 2008 11:45 GMT Sorry I missed the Windows Mail/Outlook Express nomenclature. I use Windows Mail but keep calling it Outlook Express. I will jump on the band wagon soon enough.
My suggestion above pertains to my combo of Vista, MSOffice Word 2007 and Windows Mail. This also works with MS Excel 2007.
> Hi OspreyEye, > [quoted text clipped - 36 lines] > > Safe travelling - blue side up! >> Terry Farrell - 19 Mar 2008 16:47 GMT As I said, in Vista you may only use Outlook as your email client with Word 2007. I don't know if MS plan to change this.
Terry
> Sorry I missed the Windows Mail/Outlook Express nomenclature. I use > Windows [quoted text clipped - 58 lines] >> >> Safe travelling - blue side up! >> Terry Farrell - 19 Mar 2008 10:09 GMT Bob
Yes. I should have made that clearer: this is with VISTA.
I've not seen anything from MS about this, but Office 2007 completely ignores Windows Mail - even the spell checker in Mail is English (US) only at the moment.
Terry
"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote
> Hi Terry, > [quoted text clipped - 9 lines] > > Terry >> Monkey1 - 26 Oct 2007 18:44 GMT Okay, so I'm confused. I have Windows XP and MSOffice Home/Student 2007 and Outlook Express as my email program. And OE is set as the default in my Control Panel.
I cannot email a document from any program in Home/Student 2007 as it is always grayed out and.
This is very very annoying. I can't chnge my emil program to something else. Is there a way to send emails using OE and XP and Home/Student 2007....Yes or No??????????????????
Thanks.
> Just like Terry said. Open IE, Tools, Internet options, Programs, Internet > programs, Set programs, Set your default programs, ... [quoted text clipped - 19 lines] > >> > running > >> > 2007 office/student verson Gordon - 26 Oct 2007 18:48 GMT > This is very very annoying. I can't chnge my emil program to something > else. Why not? Mozilla Thunderbird will send documents mailed from the "Mail to" function within Office 2007 (Standard that is - shouldn't be any different from Home and Student...)
Monkey1 - 26 Oct 2007 19:01 GMT Well, first of all, I don't think I should have to :) but I tried to do this before and many of my addresses in OE will not move over to any email program. I have a large number of groups and names that don't show up except in these groups (they're sort of greyed out in OE) and when I attempted this before, those names did not show up. Maybe i should give it another go as I do have a current back up of all my contacts. I just find this an enormous PITA.
> > This is very very annoying. I can't chnge my emil program to something > > else. > > Why not? Mozilla Thunderbird will send documents mailed from the "Mail to" > function within Office 2007 (Standard that is - shouldn't be any different > from Home and Student...) Bob Buckland ?:-) - 29 Oct 2007 02:35 GMT Hi Monkey1,
Email from Word 2007 with Outlook Express ======
With Word 2007 and Windowx XP, if MS Outlook Express is set as the default email client within Outlook Express and if within Word you customize the Quick Access Toolbar (QAT) (Alt, T, O, C) and use the 'all commands' list and add the 'Send to Email Recipient' then when working within a Word 2007 document you should get, when clicking on that added icon, the same 'envelope' for addressing the currently opened Word document and sending it from within Word that you would get under older versions of Word from File=>Send to=>Mail Recipient.
MS Office Outlook isn't required in that scenario.
Note that when receiving an email generated from Word and received in Outlook Express that OE may not honor the expected graphics sizes you were using.
Exporting Group email Addresses from OE ========================================= As far as moving or copying a set of Outlook Express addresses to a different email program, what email programs have you tried to use and what steps were you following?
There is a feature in Outlook Express that allows you to add email addresses that only appear within the context of the group. There are some 3rd party utilities that can extract the names, but one way to do it is to create a blank email addressed to the group then save it to the draft folder, open it and all of the email addresses are available in the 'to' line, including the 'mystery' ones.
============== Well, first of all, I don't think I should have to :) but I tried to do this before and many of my addresses in OE will not move over to any email program. I have a large number of groups and names that don't show up except in these groups (they're sort of greyed out in OE) and when I attempted this before, those names did not show up. Maybe i should give it another go as I do have a current back up of all my contacts. I just find this an enormous PITA. >>
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Bob Buckland ?:-) MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Brian - 24 Jul 2008 04:01 GMT I have a somewhat different situation. I have four different computers in the house, all running XP Pro with Office 2003. The most recent addition is an IBM laptop. Like all the others, I have configured Thunderbird as the default e-mail client, but have my girlfriends e-mail running through Outlook Express. On the the other three computers, I can e-mail and open office document by doing the file, send to mail recipient option. I usually send it as an attachment. On the most recent computer, that option is grayed out. When I change the default e-mail client to Outlook Express, I have the option to send e-mail, but not as an attachment, only with e-mail program opening up with in the Word document. Is there some setting on this computer that I am missing?
> Hi Monkey1, > [quoted text clipped - 30 lines] > do have a current back up of all my contacts. I just find this an enormous > PITA. >> Suzanne S. Barnhill - 24 Jul 2008 13:58 GMT Make sure you have "Mail as attachment" checked on the General tab of Tools
| Options.
 Signature Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA
>I have a somewhat different situation. I have four different computers in > the house, all running XP Pro with Office 2003. The most recent addition [quoted text clipped - 60 lines] >> enormous >> PITA. >> Brian - 24 Jul 2008 15:22 GMT it has been set as the option. Despite that, the only choices I have available are 1 recipient using a fax modem 2. Recipient using Internet fax service 3. Microsoft office PowerPoint 4. Bluetooth
Grayed out our mail recipient (for review) and online meeting participant. There is no option, grayed out or not, or mail as attachment. It is only with Microsoft office documents that I have this problem. With Adobe Acrobat and other non-Microsoft documents, I do not have this problem.
I can right click on any document, Microsoft or not, in my Windows Explorer folder, and choose send mail. It is only from the open office documents that I cannot perform this task.
As I mentioned in the earlier post, if I switch my default mail program to Outlook Express, I can mail the open office document. However, even though mail as attachment is the choice in tools, options, that is not what happens -- the e-mail toolbar (to, send, etc.) appears in the open document.
I've checked the settings, and as far as I can tell, they are exactly the same as in the other three computers in the households that do not have this problem.
> Make sure you have "Mail as attachment" checked on the General tab of Tools > | Options. [quoted text clipped - 63 lines] > >> enormous > >> PITA. >>
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