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MS Office Forum / Word / General MS Word Questions / July 2008

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why can't i send doc by email

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preacher - 01 Jun 2007 21:54 GMT
i can send by fax  but not even allowed the option of sending a word doc by
email, and that was never a problem with the 2003 program; am now running
2007 office/student verson
Angel Bivins - 01 Jun 2007 23:39 GMT
What do you mean by "not even allowed the option"?  If you're not seeing the
mail button on your toolbar, try:
File, Send To, mail recipient.
Hope that helps!
Signature

Angel Bivins
WordAngel Document Design
www.wordangel.com

> i can send by fax  but not even allowed the option of sending a word doc by
> email, and that was never a problem with the 2003 program; am now running
> 2007 office/student verson
Lil - 17 Jun 2007 20:33 GMT
I also have just installed Word 2007 and when I click file sent to, only the
Fax is available, the email is greyed out.   Any other ideas?-
Lil

> What do you mean by "not even allowed the option"?  If you're not seeing the
> mail button on your toolbar, try:
[quoted text clipped - 4 lines]
> > email, and that was never a problem with the 2003 program; am now running
> > 2007 office/student verson
Doug Robbins - Word MVP - 18 Jun 2007 09:56 GMT
See if the following article helps:

http://tips.pjmsn.me.uk/t0002.htm

Signature

Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

>I also have just installed Word 2007 and when I click file sent to, only
>the
[quoted text clipped - 12 lines]
>> > running
>> > 2007 office/student verson
Terry Farrell - 02 Jun 2007 07:22 GMT
IIRC, Office 2007 Students version doesn't have Outlook, so you need to make
sure that under Internet Options, Programs, the correct email client has
been set.

Signature

Terry Farrell - MS Word MVP

>i can send by fax  but not even allowed the option of sending a word doc by
> email, and that was never a problem with the 2003 program; am now running
> 2007 office/student verson
Alex W - 17 Jun 2007 10:46 GMT
I have the full Professional version of Office 2007 and the "send to" command
is simply not available in on the File Menu in  Word, Excel or Powerpoint.  I
am running Outlook 2007 as the mail client.

Looking at a number of other sites I am not an orphan.

Did the Ofice 2007 product  ship with the necessary Registry updates?

I used Office 2003 previously and out of the box it was not a problem.  I
have encountered a few issues with 2007

> IIRC, Office 2007 Students version doesn't have Outlook, so you need to make
> sure that under Internet Options, Programs, the correct email client has
[quoted text clipped - 3 lines]
> > email, and that was never a problem with the 2003 program; am now running
> > 2007 office/student verson
Doug Robbins - Word MVP - 17 Jun 2007 11:15 GMT
Of course, there is no File menu in 2007, but I guess you mean the Office
menu or Pizza Button.  It certainly worked out of the box for me.

See if the following article helps:

http://tips.pjmsn.me.uk/t0002.htm

Signature

Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

>I have the full Professional version of Office 2007 and the "send to"
>command
[quoted text clipped - 19 lines]
>> > running
>> > 2007 office/student verson
Lil - 17 Jun 2007 20:34 GMT
Not to seem dumb, but how.  I went into Internet Options, I'm using Windows
Mail that came with Vista.
Signature

Lil

> IIRC, Office 2007 Students version doesn't have Outlook, so you need to make
> sure that under Internet Options, Programs, the correct email client has
[quoted text clipped - 3 lines]
> > email, and that was never a problem with the 2003 program; am now running
> > 2007 office/student verson
JoAnn Paules - 18 Jun 2007 02:11 GMT
Just like Terry said. Open IE, Tools, Internet options, Programs, Internet
programs, Set programs, Set your default programs, ...

Or

Start, Control panel, Programs, Default programs, Set your default programs,
...

Take your pick - both get you to the exact same place.
Signature


JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

> Not to seem dumb, but how.  I went into Internet Options, I'm using
> Windows
[quoted text clipped - 10 lines]
>> > running
>> > 2007 office/student verson
Derek Schmidt - 09 Aug 2007 04:22 GMT
I have tried to go through the procedure mentioned here about setting the
defaults, but still have not been able to activate the 'email from Word' in
Word 2007 and Windows Mail.  Is there a specific conflict with these
programs?  I have found several people with the same problem on this forum.  
I also tried to understand the advice in http://tips.pjmsn.me.uk/t0002.htm 
but find it a little out of my league!  

> Just like Terry said. Open IE, Tools, Internet options, Programs, Internet
> programs, Set programs, Set your default programs, ...
[quoted text clipped - 19 lines]
> >> > running
> >> > 2007 office/student verson
Todd - 13 Oct 2007 04:37 GMT
same here, can't send anything from word 2003, windows mail default, vista
OS..??
thx, Todd

> I have tried to go through the procedure mentioned here about setting the
> defaults, but still have not been able to activate the 'email from Word' in
[quoted text clipped - 26 lines]
> > >> > running
> > >> > 2007 office/student verson
Suzanne S. Barnhill - 13 Oct 2007 05:33 GMT
Evidently Word 2007 recognizes only Outlook 2007 as a mail client.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> same here, can't send anything from word 2003, windows mail default, vista
> OS..??
[quoted text clipped - 30 lines]
> > > >> > running
> > > >> > 2007 office/student verson
Gordon - 13 Oct 2007 19:03 GMT
> Evidently Word 2007 recognizes only Outlook 2007 as a mail client.

Not on XP - if I set Thunderbird as my default email client instead of
Outlook, Word 2007 calls Thunderbird when I email a document from within
Word...
Suzanne S. Barnhill - 13 Oct 2007 19:54 GMT
That's good news, since I use Outlook Express, but I'd heard rumors that
Word 2007 was honoring only Outlook.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> > Evidently Word 2007 recognizes only Outlook 2007 as a mail client.
>
> Not on XP - if I set Thunderbird as my default email client instead of
> Outlook, Word 2007 calls Thunderbird when I email a document from within
> Word...
Derek Schmidt - 14 Oct 2007 07:38 GMT
So it works on XP, but has anyone figured out for Vista yet?  Seems strange
that Word2007 wouldn't recognize the default program (Windows Mail) but only
the one that either comes by itself as a single expensive program (Outlook),
or as an even more expensive package deal... or does it?

> That's good news, since I use Outlook Express, but I'd heard rumors that
> Word 2007 was honoring only Outlook.
[quoted text clipped - 4 lines]
> > Outlook, Word 2007 calls Thunderbird when I email a document from within
> > Word...
Terry Farrell - 14 Oct 2007 09:35 GMT
I can confirm that Word 2007 and Windows Mail are incompatible but we hope
that this is a bug and will be fixed when the servicepacks are launched
early next year.

Terry

> So it works on XP, but has anyone figured out for Vista yet?  Seems
> strange
[quoted text clipped - 13 lines]
>> > within
>> > Word...
Garfield - 06 Feb 2008 04:12 GMT
It is now Feb. and now have two computers running Vista and using Windows
Mail.  When are the servicepacks coming out?  Or is the solution to change
the OS back to Windows XP?

> I can confirm that Word 2007 and Windows Mail are incompatible but we hope
> that this is a bug and will be fixed when the servicepacks are launched
[quoted text clipped - 19 lines]
> >> > within
> >> > Word...
Gordon - 06 Feb 2008 09:19 GMT
> It is now Feb. and now have two computers running Vista and using Windows
> Mail.  When are the servicepacks coming out?  Or is the solution to change
> the OS back to Windows XP?

Latest rumours say March.
Terry Farrell - 06 Feb 2008 10:24 GMT
Servicepacks 1 for both Vista and Office have been released to manufacture.
Usually it is 4 to 6 weeks before they will appear on the shelf. However,
the updates should be available for download prior to then. I don't have any
inside information, but my guess would be that the downloads will be
available in 2+ weeks.

Signature

Terry Farrell - MSWord MVP

> It is now Feb. and now have two computers running Vista and using Windows
> Mail.  When are the servicepacks coming out?  Or is the solution to change
[quoted text clipped - 26 lines]
>> >> > within
>> >> > Word...
OspreyEye - 18 Mar 2008 21:26 GMT
I find it amazing that this many have had the same problem, and yet MS Office
2007/Vista has not provided a fix. It is obviously very common, and yet there
are still denials that it happens. Let's get with it - cut the dialogue and
fix it.

Fix the "Send-Email" gray-out that occurs within the WORD 2007/Vista
program! anyone that needs to can do a work around through their email
program using an attachment - but if that is the case, and the only fix, why
include the grayed out EMAIL prompt. Isn't anyone from Microsoft
listening/watching to this dialogue on the www.microsoft.com website?

> So it works on XP, but has anyone figured out for Vista yet?  Seems strange
> that Word2007 wouldn't recognize the default program (Windows Mail) but only
[quoted text clipped - 9 lines]
> > > Outlook, Word 2007 calls Thunderbird when I email a document from within
> > > Word...
Terry Farrell - 18 Mar 2008 23:13 GMT
I've not seen any word from MS about this but AFAIAA, Word 2007 will only
let you send as an email when you are using Outlook 2007 as the email
client. Otherwise you can only send as an attachment.

Terry

>I find it amazing that this many have had the same problem, and yet MS
>Office
[quoted text clipped - 30 lines]
>> > > within
>> > > Word...
Bob   Buckland ?:-) - 19 Mar 2008 02:27 GMT
Hi Terry,

It will work with Thunderbird and Outlook Express on Windows XP.  Windows Vista Mail (the updated OE) doesn't provide the hooks for
doing this with Word. I don't know if that's also true with other email apps on Vista.

===========
I've not seen any word from MS about this but AFAIAA, Word 2007 will only
let you send as an email when you are using Outlook 2007 as the email
client. Otherwise you can only send as an attachment.

Terry >>
Signature


Bob  Buckland  ?:-)
MS Office System Products MVP

 *Courtesy is not expensive and can pay big dividends*

OspreyEye - 19 Mar 2008 04:46 GMT
As I see it now, there is no way to correct the "disappearing grayed out
Email link" under the Pie Plate yet. HOWEVER, there is a way of having this
internal function available WITHOUT correcting the Pie Plate issue, and to
create an even more accessible function key for sending EMail.

Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT)
instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my
MS WORD 2007/Vista and cannot be used.

To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop
down to:
MORE COMMANDS
CHOOSE COMMANDS FROM:
ALL COMMANDS
SEND TO MAIL RECIPIENT

After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send
the document you are working on to the recipient. This works on VISTA with MS
WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT,
just the SEND TO MAIL RECIPIENT.

Forget the Pie Plate EMail link; leave that to MS to work out on a later
mod. Let me know if this does not work on your combo of programs. Also,
please tell me why this works on mine.

Safe travelling - blue side up!

> Hi Terry,
>
[quoted text clipped - 7 lines]
>
> Terry >>
Bob   Buckland ?:-) - 19 Mar 2008 09:19 GMT
Hi OspreyEye,

The Office Button=>Send to link is a Send as Attachment choice.  In Windows XP it will work with Thunderbird, Outlook Express or
Outlook set as the default email client.  Outlook 2007 does not use Word as the email editor, it uses its own Word 'clone' and if
Outlook 2007 is the default email client you get different message editors in Word from the QAT and Office=>Send to options.

The Send to Mail Recipient item on the QAT will allow you to send document content from within Word with the same clients, but don't
be surprised if the resulting HTML email received by others, especially if you have inserted pictures and resized them, doesn't look
the way you saw it when you sent it.

Did you install Outlook Express in Vista separately?  Windows Mail (Outlook Express successor) has been reported as not working from
the QAT in Vista.

==============
As I see it now, there is no way to correct the "disappearing grayed out
Email link" under the Pie Plate yet. HOWEVER, there is a way of having this
internal function available WITHOUT correcting the Pie Plate issue, and to
create an even more accessible function key for sending EMail.

Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT)
instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my
MS WORD 2007/Vista and cannot be used.

To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop
down to:
MORE COMMANDS
CHOOSE COMMANDS FROM:
ALL COMMANDS
SEND TO MAIL RECIPIENT

After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send
the document you are working on to the recipient. This works on VISTA with MS
WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT,
just the SEND TO MAIL RECIPIENT.

Forget the Pie Plate EMail link; leave that to MS to work out on a later
mod. Let me know if this does not work on your combo of programs. Also,
please tell me why this works on mine.

Safe travelling - blue side up! >>
Signature


Bob  Buckland  ?:-)
MS Office System Products MVP

 *Courtesy is not expensive and can pay big dividends*

OspreyEye - 19 Mar 2008 11:45 GMT
Sorry I missed the Windows Mail/Outlook Express nomenclature. I use Windows
Mail but keep calling it Outlook Express. I will jump on the band wagon soon
enough.

My suggestion above pertains to my combo of Vista, MSOffice Word 2007 and
Windows Mail. This also works with MS Excel 2007.

> Hi OspreyEye,
>
[quoted text clipped - 36 lines]
>
> Safe travelling - blue side up! >>
Terry Farrell - 19 Mar 2008 16:47 GMT
As I said, in Vista you may only use Outlook as your email client with Word
2007. I don't know if MS plan to change this.

Terry

> Sorry I missed the Windows Mail/Outlook Express nomenclature. I use
> Windows
[quoted text clipped - 58 lines]
>>
>> Safe travelling - blue side up! >>
Terry Farrell - 19 Mar 2008 10:09 GMT
Bob

Yes. I should have made that clearer: this is with VISTA.

I've not seen anything from MS about this, but Office 2007 completely
ignores Windows Mail - even the spell checker in Mail is English (US) only
at the moment.

Terry

"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote
> Hi Terry,
>
[quoted text clipped - 9 lines]
>
> Terry >>
Monkey1 - 26 Oct 2007 18:44 GMT
Okay, so I'm confused.
I have Windows XP and MSOffice Home/Student 2007 and Outlook Express as my
email program.  And OE is set as the default in my Control Panel.

I cannot email a document from any program in Home/Student 2007 as it is
always grayed out and.

This is very very annoying.  I can't chnge my emil program to something
else.  Is there a way to send emails using OE and XP and Home/Student
2007....Yes or No??????????????????

Thanks.

> Just like Terry said. Open IE, Tools, Internet options, Programs, Internet
> programs, Set programs, Set your default programs, ...
[quoted text clipped - 19 lines]
> >> > running
> >> > 2007 office/student verson
Gordon - 26 Oct 2007 18:48 GMT
> This is very very annoying.  I can't chnge my emil program to something
> else.

Why not? Mozilla Thunderbird will send documents mailed from the "Mail to"
function within Office 2007 (Standard that is - shouldn't be any different
from Home and Student...)
Monkey1 - 26 Oct 2007 19:01 GMT
Well, first of all, I don't think I should have to :) but I tried to do this
before and many of my addresses in OE will not move over to any email
program.  I have a large number of groups and names that don't show up except
in these groups (they're sort of greyed out in OE) and when I attempted this
before, those names did not show up.  Maybe i should give it another go as I
do have a current back up of all my contacts.  I just find this an enormous
PITA.

> > This is very very annoying.  I can't chnge my emil program to something
> > else.
>
> Why not? Mozilla Thunderbird will send documents mailed from the "Mail to"
> function within Office 2007 (Standard that is - shouldn't be any different
> from Home and Student...)
Bob   Buckland ?:-) - 29 Oct 2007 02:35 GMT
Hi Monkey1,

Email from Word 2007 with Outlook Express
======

With Word 2007 and Windowx XP, if MS Outlook Express is set as the default email client within Outlook Express and if within Word
you customize the Quick Access Toolbar (QAT) (Alt, T, O, C) and use the 'all commands' list and add the 'Send to Email Recipient'
then when working within a Word 2007 document you should get, when clicking on that added icon, the same 'envelope' for addressing
the currently opened Word document and sending it from within Word that you would get under older versions of Word from
File=>Send to=>Mail Recipient.

MS Office Outlook isn't required in that scenario.

Note that when receiving an email generated from Word and received in Outlook Express that OE may not honor the expected graphics
sizes you were using.

Exporting Group email Addresses from OE
=========================================
As far as moving or copying a set of Outlook Express addresses to a different email program, what email programs have you tried to
use and what steps were you following?

There is a feature in Outlook Express that allows you to add email addresses that only appear within the context of the group.
There are some 3rd party utilities that can extract the names, but one way to do it is to create a blank email addressed to the
group then save it to the draft folder, open it and all of the email addresses are available in the 'to' line, including the
'mystery' ones.

==============
Well, first of all, I don't think I should have to :) but I tried to do this
before and many of my addresses in OE will not move over to any email
program.  I have a large number of groups and names that don't show up except
in these groups (they're sort of greyed out in OE) and when I attempted this
before, those names did not show up.  Maybe i should give it another go as I
do have a current back up of all my contacts.  I just find this an enormous
PITA. >>
Signature


Bob  Buckland  ?:-)
MS Office System Products MVP

 *Courtesy is not expensive and can pay big dividends*

Brian - 24 Jul 2008 04:01 GMT
I have a somewhat different situation.  I have four different computers in
the house, all running XP Pro with Office 2003.  The most recent addition is
an IBM laptop.  Like all the others, I have configured Thunderbird as the
default e-mail client, but have my girlfriends e-mail running through Outlook
Express.  On the the other three computers, I can e-mail and open office
document by doing the file, send to mail recipient option.  I usually send it
as an attachment.  On the most recent computer, that option is grayed out.  
When I change the default e-mail client to Outlook Express,  I have the
option to send e-mail, but not as an attachment, only with e-mail program
opening up with in the Word document.  Is there some setting on this computer
that I am missing?

> Hi Monkey1,
>
[quoted text clipped - 30 lines]
> do have a current back up of all my contacts.  I just find this an enormous
> PITA. >>
Suzanne S. Barnhill - 24 Jul 2008 13:58 GMT
Make sure you have "Mail as attachment" checked on the General tab of Tools
| Options.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

>I have a somewhat different situation.  I have four different computers in
> the house, all running XP Pro with Office 2003.  The most recent addition
[quoted text clipped - 60 lines]
>> enormous
>> PITA. >>
Brian - 24 Jul 2008 15:22 GMT
it has been set as the option.  Despite that, the only choices I have
available are
1 recipient using a fax modem
2.  Recipient using Internet fax service
3.  Microsoft office PowerPoint
4.  Bluetooth

Grayed out our mail recipient (for review) and online meeting participant.  
There is no option, grayed out or not, or mail as attachment.  It is only
with Microsoft office documents that I have this problem.  With Adobe Acrobat
and other non-Microsoft documents, I do not have this problem.

I can right click on any document, Microsoft or not, in my Windows Explorer
folder, and choose send mail.  It is only from the open office documents that
I cannot perform this task.

As I mentioned in the earlier post, if I switch my default mail program to
Outlook Express, I can mail the open office document.  However, even though
mail as attachment is the choice in tools, options, that is not what happens
-- the e-mail toolbar (to, send, etc.) appears in the open document.

I've checked the settings, and as far as I can tell, they are exactly the
same as in the other three computers in the households that do not have this
problem.

> Make sure you have "Mail as attachment" checked on the General tab of Tools
> | Options.
[quoted text clipped - 63 lines]
> >> enormous
> >> PITA. >>
 
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