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MS Office Forum / Word / General MS Word Questions / January 2004

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problems with program install

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bozak - 04 Jan 2004 18:56 GMT
i wasrunning windows me with norton 2004 then i upgraded to xp .had some problems so i completely reinstalled xp now when i try to install norton antivirus it gets about half way through and says there was a problem with install try again or cancell. when i try again same thing happens when i cancell i have to start all over again and the same thing happens. this is the only software i am having problems with
Bill \(nee Gizmo\) Swan - 04 Jan 2004 19:06 GMT
Hi bozak

1. Try uninstalling

2. Uninstall live update and live reg

3. Then run rnav2003 from symantec site
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

4. Reboot and delete norton antivirus folders I also delete symantec folders
BUT becareful if any other symantec products installed.

5. Try reinstalling
> i wasrunning windows me with norton 2004 then i upgraded to xp .had some problems so i completely reinstalled xp now when i try to install norton
antivirus it gets about half way through and says there was a problem with
install try again or cancell. when i try again same thing happens when i
cancell i have to start all over again and the same thing happens. this is
the only software i am having problems with
Suzanne S. Barnhill - 04 Jan 2004 21:56 GMT
Neither Windows nor NAV installation is on topic for
microsoft.public.word.newusers. Please try to select only relevant NGs.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
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Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


> i wasrunning windows me with norton 2004 then i upgraded to xp .had some problems so i completely reinstalled xp now when i try to install norton
antivirus it gets about half way through and says there was a problem with
install try again or cancell. when i try again same thing happens when i
cancell i have to start all over again and the same thing happens. this is
the only software i am having problems with
 
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