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MS Office Forum / Word / General MS Word Questions / April 2004

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WORD Freezes

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T. Lang - 30 Apr 2004 02:31 GMT
Heres my stiuation

Operating System: XP Professional with Office X
Using Mail Merge, Word will freeze while trying to locate a datafile. I run Ctrl + ALT Delete and try to end the application, then click the end now button and the Word window will remain open open but it states that it is not responding. I try to run the  Ctrl + ALT Delete again and again and the same thing (or nothing happens). Then when I try to access My Computer from the Start Menu, a FLASHLIGHT looks in the My Documents folder and just searches. I have to then turn the computer off to fix the problem or I should say temporarily fix the problem until I try the Mail Merge datafile retrieval again.

Can anyone in this newsgroup tell me why that is happening or how to fix that problem
Doug Robbins - Word MVP - 30 Apr 2004 07:00 GMT
Are you using some type of automation to locate the datafile or are you
doing it manually?

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Hope this helps
Doug Robbins - Word MVP

> Heres my stiuation:
>
> Operating System: XP Professional with Office XP
> Using Mail Merge, Word will freeze while trying to locate a datafile. I run Ctrl + ALT Delete and try to end the application, then click the end now
button and the Word window will remain open open but it states that it is
not responding. I try to run the  Ctrl + ALT Delete again and again and the
same thing (or nothing happens). Then when I try to access My Computer from
the Start Menu, a FLASHLIGHT looks in the My Documents folder and just
searches. I have to then turn the computer off to fix the problem or I
should say temporarily fix the problem until I try the Mail Merge datafile
retrieval again.

> Can anyone in this newsgroup tell me why that is happening or how to fix that problem?
 
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