Normal File already exists?

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Tieu - 27 Dec 2004 22:04 GMT

Hi there,

Every time I close Word 2003, I got this message: "The file Normal already
exists. Do you want to replace the existing file?" There are 3 buttons:
Save, No and Cancel. If I click Save, Word will save and exit. If I click
NO, Word will ask me enter a file to save. Anyone knows how to fix this
problem? It's annoying that you have to click SAVE every time exit Word.

I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance.

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garfield-n-odie - 27 Dec 2004 22:43 GMT

Try disabling the Office Plugin that comes with Symantec/Norton
AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to use
Office programs with the Norton AntiVirus Office plug-in" for more info.

> Hi there,
>
[quoted text clipped - 5 lines]
>
> I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance.

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TF - 27 Dec 2004 23:15 GMT

See http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

Signature

Terry Farrell - Word MVP
http://word.mvps.org/

: Hi there,
:
[quoted text clipped - 5 lines]
:
: I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance.

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Graham Mayor - 28 Dec 2004 07:48 GMT

In addition to the solutions already posted, you may also get this message
if you have an orphan temporary file left from normal.dot see
http://www.gmayor.com/what_to_do_when_word_crashes.htm. As orphans are
always a result of crashes and as they often cause problems, you should
investigate these first.

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Hi there,
>
[quoted text clipped - 6 lines]
>
> I have: Office 2003 Pro SP1, WinXP Home Pro SP2. Thanks in advance.

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Tieu - 28 Dec 2004 14:30 GMT

Thank you all. I unregistered OFFICEAV.DLL. Everything's back to normal.
Thanks again.

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