If this is the only symptom you're seeing, look for an AutoCorrect entry. If
you experience other odd results with the quote key, make sure you haven't
enabled an international keyboard layout.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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> Somehow someone set Word 2003 so when I press SHIFT " the character e with
> accent above it comes up. Does anyone know where in Word 2003 I would go to
[quoted text clipped - 3 lines]
>
> Bob