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hkbs - 15 Apr 2005 15:33 GMT

Windows 98/Word 2000
I create documents and send to a client as email attachments. When he prints
them, he often finds that the footer is missing or a one-page document has
become two. I have a Canon printer - he has an HP Deskjet. How can I set up
the documents so that he can print them how they are meant to be?

TIA
Anne

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Shauna Kelly - 15 Apr 2005 17:29 GMT

Hi Anne

Word lays out a document according to the specifications for the active
printer that you see at File > Print. Tell your Word that you have the same
printer as your client, and you'll see the document the way the client will
see it. However, bear in mind that different versions of Windows require
different printer drivers. So unless you have the same version of Windows,
there may yet be tiny differences.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

> Windows 98/Word 2000
> I create documents and send to a client as email attachments. When he
[quoted text clipped - 6 lines]
> TIA
> Anne

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hkbs - 15 Apr 2005 17:59 GMT

Thanks, Shauna, I'll give that a try.
Anne

> Hi Anne
>
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> > TIA
> > Anne

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Suzanne S. Barnhill - 15 Apr 2005 20:52 GMT

For some other suggestions, see
http://word.mvps.org/FAQs/Formatting/TextReflow.htm

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> Hi Anne
>
[quoted text clipped - 20 lines]
> > TIA
> > Anne

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Thomas Goettsche - 30 Apr 2005 06:27 GMT

This might be completely wrong but can I suggest that this problem might
have a completely different cause. I am frequently sent documents from the
US where the default page size is letter, whereas in other places it is A4.
If the page size is not reset to A4, the printed documents may either get
stuck due to a printer error message or get printed with the last line of
text missing.

The other cause of problems could be the margin sizes being set to a very
low number. Most printers today can print very close to the top, left and
right margins, but the bottom margin remains awkward. The sender may have a
more forgiving printer than you have.

> Hi Anne
>
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>> TIA
>> Anne

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