Adding Research Services

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Milton - 26 Aug 2005 15:09 GMT

How do I add Encyclopedia Britannica, to which I already subscribe, to my
Word 2003 Research Task Pane? When I type in www.britannica.com in the "Add
Services" dialog box of the Research Options, I get the message "No services
were added because the provided did not provide any valid information".

Reply to this Message

Mary Sauer - 27 Aug 2005 09:58 GMT

When I click the URL you supplied I get a "page not found." I am referred to
http://www.britannica.com/. Might be you need to include the "http://"

Signature

Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> How do I add Encyclopedia Britannica, to which I already subscribe, to my
> Word 2003 Research Task Pane? When I type in www.britannica.com in the "Add
> Services" dialog box of the Research Options, I get the message "No services
> were added because the provided did not provide any valid information".

Reply to this Message

Milton - 27 Aug 2005 14:02 GMT

Thank you, Mary, but including the http:// did not cause it to work.

> When I click the URL you supplied I get a "page not found." I am referred to
> http://www.britannica.com/. Might be you need to include the "http://"
[quoted text clipped - 3 lines]
> > Services" dialog box of the Research Options, I get the message "No services
> > were added because the provided did not provide any valid information".

Reply to this Message

Jay Freedman - 27 Aug 2005 15:22 GMT

I'm venturing into territory where I have very little direct
knowledge, but my understanding is that the Research Pane sends
requests to "web services" -- specific types of applications that
"speak" a particular protocol. The URL you have is simply the HTML
front page of Brittanica's web site, not a web service (if indeed they
offer one).

Since you have a subscription, contact Brittanica's customer service
department and ask whether they offer a web service that Office can
talk to, and how to access it.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

>Thank you, Mary, but including the http:// did not cause it to work.
>
[quoted text clipped - 5 lines]
>> > Services" dialog box of the Research Options, I get the message "No services
>> > were added because the provided did not provide any valid information".

Reply to this Message

Milton - 31 Aug 2005 17:56 GMT

Thank you, Jay. I have contacted Britannica and they said they would look in
to the problem from their end. But since then I tried to add a free online
encyclopedia and got the same disappointing result.

> I'm venturing into territory where I have very little direct
> knowledge, but my understanding is that the Research Pane sends
[quoted text clipped - 21 lines]
> >> > Services" dialog box of the Research Options, I get the message "No services
> >> > were added because the provided did not provide any valid information".

Reply to this Message