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MS Office Forum / Outlook / Business Contact Manager / May 2005Business Contact History
I use Business Contact History a lot. All of a sudden today, none of the business contact history shows on any of my business contacts, but my current InBox shows up on each one. What did this? I did install an update to Adobe Acrobat Reader. Nothing else is different. Hi, BCM sometimes has what's known as a "forms cache" problem. Clearing the cache usually fixes it. Choose Tools | Options | Other | Advanced Options | Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing the cache doesn't fix the issue, try the other steps detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558 The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack 1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1. Thanks. > I use Business Contact History a lot. All of a sudden today, none of the > business contact history shows on any of my business contacts, but my current > InBox shows up on each one. What did this? I did install an update to Adobe > Acrobat Reader. Nothing else is different. |
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