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MS Office Forum / Outlook / Business Contact Manager / September 2004

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boss's Inbox subfolders not showing up

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willow - 29 Sep 2004 20:29 GMT
i am a delegate (tools, options, delegates) with editor permission to my
boss's entire mailbox, including email inbox. however, the subfolders in her
Inbox are not showing up on my computer - and i need them.

what am i doing wrong? PLEASE don't tell me i have to go into each
individual folder, go to the sharing menu option, and then to permissions and
make myself a publishing editor on EACH SUBFOLDER!

please don't tell me that.

thanks!
willow
Sue Mosher [MVP-Outlook] - 30 Sep 2004 15:23 GMT
That's exactly what the boss (not you) needs to do, unless the Exchange
administrator agrees to give you full control over the entire mailbox.

To access a shared folder that isn't one of the folders listed on the File |
Open | Other User's Folder dialog, the mailbox owner needs to grant Reviewer
permission to the root of the mailbox, as well as appropriate permission on
every folder they want to sahre.

The user who needs access then goes into Tools | E-mail Accounts or Tools |
Services (depending on the Outlook version), brings up the properties for
the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see
http://www.howto-outlook.com/howto/permissions.htm and
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

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Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>i am a delegate (tools, options, delegates) with editor permission to my
> boss's entire mailbox, including email inbox. however, the subfolders in
[quoted text clipped - 10 lines]
> thanks!
> willow
 
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