Forms not working

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DKL - 26 Aug 2005 19:55 GMT

When I try to onpen a contact in Business Contact Manager it tells me
"The custom form could not be oped. Outlook will use an outlook form
instead. The form requierd to view this message can not be displayed"
What would have caused this and how can I fix it.

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Patricia [MVP-Outlook] - 26 Aug 2005 23:00 GMT

This is a forms cache issue. Go to Tools, Options, Other tab. Advanced
Options, custom Forms, Manage Forms, Clear Cache.

Signature

Patricia DiGiacomo
Outlook MVP
Author, Special Edition Using Microsoft Office Outlook 2003

www.cardozasolutions.com

> When I try to onpen a contact in Business Contact Manager it tells me
> "The custom form could not be oped. Outlook will use an outlook form
> instead. The form requierd to view this message can not be displayed"
> What would have caused this and how can I fix it.

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Wiredmann - 29 Aug 2005 21:48 GMT

Patricia,
This has been a problem in my application from day one, but I would like to
automate your solution and relieve the user from having to go through this.
Is there a automated solution to do this? If not, could you point me in the
right direction so I can do this myself?

> This is a forms cache issue. Go to Tools, Options, Other tab. Advanced
> Options, custom Forms, Manage Forms, Clear Cache.
[quoted text clipped - 3 lines]
> > instead. The form requierd to view this message can not be displayed"
> > What would have caused this and how can I fix it.

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Luther - 30 Aug 2005 17:29 GMT

You can delete the Cache directory directly:
C:\Documents and Settings\<user_login>\Local Settings\Application
Data\Microsoft\FORMS

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