BCM keeps erroring out

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

rowanws - 20 Nov 2005 23:05 GMT

The message is "Business Contact Manager has encountered a problem and needs
to close, tried accessing in safe mode, doesn't work. This happened after
installing the latest software updates from Microsoft. I am using Office
Professional 2003 on an XP Professional machine with half a gig of RAM and
not many programs in memory.

Once I install BCM and try to open Outlook, I get the above error message
repeatedly. I cannot open Outlook at all until I completely uninstall BCM.

What's going on? Thanks for your help!

Reply to this Message

rowanws - 21 Nov 2005 00:07 GMT

Also, I do NOT have .net Framework 2.0 installed on my machine. Thanks!

> The message is "Business Contact Manager has encountered a problem and needs
> to close, tried accessing in safe mode, doesn't work. This happened after
[quoted text clipped - 6 lines]
>
> What's going on? Thanks for your help!

Reply to this Message

Raul - 21 Nov 2005 00:48 GMT

Hi Rowans

Can you try removing .Net Frame work 2.0 and check if BCM coz other users
faced similar issue.Hope this helps

With Regards

Raul Thomas

> Also, I do NOT have .net Framework 2.0 installed on my machine. Thanks!
>
[quoted text clipped - 11 lines]
>>
>> What's going on? Thanks for your help!

Reply to this Message

rowanws - 21 Nov 2005 08:35 GMT

Hi Raul - I do not have .net Frame 2.0 on my computer.

> Hi Rowans
>
[quoted text clipped - 20 lines]
> >>
> >> What's going on? Thanks for your help!

Reply to this Message

Raul - 21 Nov 2005 16:32 GMT

Hi Rowans

When you get the error report window do you get an option which says click
here to view details of the error report coz that might tell us the modname
and the appname causing an issue.

With Regards

Raul Thomas

> Hi Raul - I do not have .net Frame 2.0 on my computer.
>
[quoted text clipped - 26 lines]
>> >>
>> >> What's going on? Thanks for your help!

Reply to this Message

Jack - 05 Dec 2005 02:29 GMT

I had a similar error (although not due to .Net v2) and fixed it by
re-installed the Update. My database was left intact and the Reports
started working again. I suspect there is some version issue with one
of the files needed to generate the report.

Reply to this Message

Maggi - 29 Mar 2006 17:58 GMT

Raul,

I have a .bmp saved of the error message. Is there an email address I could
send it to? I have installed BCM Update with svc pk 2. I have uninstalled and
reinstalled, and now the reports generate, but continue to crash. Also, when
I am trying to manipulate views in the Business Contacts folder I will get
the same error. I have uninstalled .net 2.0 but have not uninstalled and
reinstalled BCM since then. I will do that now while I wait for a reply.

Is this not a program I should involve my company with? We are trying to set
up the most efficient Contact Management database, and I am nervous to even
keep trying with BCM.

Thank you for your help!

> Hi Rowans
>
[quoted text clipped - 5 lines]
>
> Raul Thomas

Reply to this Message

Raul - 29 Mar 2006 18:19 GMT

Hi Maggi

You can send the attactment to v_2rath@hotmail.com

Signature

With Regards

Raul Thomas

> Raul,
>
[quoted text clipped - 27 lines]
>>
>> Raul Thomas

Reply to this Message