can't see BCM contacts

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MrBen - 09 Jan 2006 16:10 GMT

I copy and past my .pst to from desktop to laptop, but my business contacts
and accoutns aren't visible when I go into their folders. Any suggestions as
to what to do?

thanks

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Thanks
MrBen

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Luther - 09 Jan 2006 16:16 GMT

All the BCM data (incl. Business Contacts and Accounts) are stored in a
sql database, and not the Outlook PST.

You need to install BCM on the laptop and then copy the database files
files when you copy the PST file. You'll need to stop the sqlserver
service to overwrite a database file, because sql keeps the file locked
when it is using it.

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MrBen - 09 Jan 2006 18:02 GMT

Thanks Luther, that's really helpful. Can you tell me where I can find the
database files and how to stop the sqlserver service too?

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Thanks
MrBen

> All the BCM data (incl. Business Contacts and Accounts) are stored in a
> sql database, and not the Outlook PST.
[quoted text clipped - 3 lines]
> service to overwrite a database file, because sql keeps the file locked
> when it is using it.

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Luther - 09 Jan 2006 19:04 GMT

The BCM database is typically in this directory:
C:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Business Contact Manager

To control any NT service:
Start menu, right-click My Computer|Manage.
In Computer Management applet, open Services and Applications, select
Services. Select SQL Server for the BCM instance (typically
MICROSOFTSMLBIZ). Right click|All Tasks to Stop and Start service.

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