Errors after installing BCM

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Mick Common - 28 Mar 2006 11:07 GMT

I am getting an error on one PC after installing BCM. The error is "The
Operation Failed. An Object could not be found" can anyone help. Also have
another PC with an error, cannot open information store. All other PC's have
been installed and and connected to a shared database OK. Have checked that
all pc's have the same version of outlook installed and SP1.

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Raul - 28 Mar 2006 11:35 GMT

Hi Mick

Update your Outlook to SP 2 once this is done install the following hotfix

http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695

Signature

With Regards

Raul Thomas

>I am getting an error on one PC after installing BCM. The error is "The
> Operation Failed. An Object could not be found" can anyone help. Also have
[quoted text clipped - 3 lines]
> that
> all pc's have the same version of outlook installed and SP1.

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Mick Common - 29 Mar 2006 14:21 GMT

Installed both SP2 and Post SP2 hotfix and still get exactly the same errors.
Anymore ideas?

Thanks

> Hi Mick
>
[quoted text clipped - 9 lines]
> > that
> > all pc's have the same version of outlook installed and SP1.

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Raul - 29 Mar 2006 14:39 GMT

Thanks for the update Mick

Can you try a repair of the hotfix that you installed once this is done try
restarting the comp and see if the issue persists, if not create a new
outlook profile by refering the following link
http://support.microsoft.com/kb/287072/en-us

Btw do you use Plaxo or have Win FAX installed because these are also know
to cause an issue

Hope this helps

Signature

With Regards

Raul Thomas

> Installed both SP2 and Post SP2 hotfix and still get exactly the same
> errors.
[quoted text clipped - 17 lines]
>> > that
>> > all pc's have the same version of outlook installed and SP1.

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