Cannot access the Business Contacts database.

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SK - 18 Aug 2006 14:38 GMT

For the past two weeks, I have been unable to access my Business Contacts
database. Whenever I start Outlook 2003, I get a warning dialog box titled
"Business Contact Manager" with the message "The information store could not
be opened". Then Outlook loads without the Business Tools menu. I get the
same message when I go to File, Data Management and try to connect the
database or create a new database. I have also tried Help, About, Disabled
Items, but there are no items disabled. Any help would be appreciated.

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Raul - 19 Aug 2006 00:46 GMT

Can you go to start > run > servieces.msc,check the status of
MSSSQL$MICROSOFTSMLBIZ and ensure that it is set to started

Signature

With Regards

Raul Thomas

past two weeks, I have been unable to access my Business Contacts

> database. Whenever I start Outlook 2003, I get a warning dialog box
> titled
[quoted text clipped - 6 lines]
> Disabled
> Items, but there are no items disabled. Any help would be appreciated.

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SK - 19 Aug 2006 12:53 GMT

I did check and that service is running and starts automatically.

> Can you go to start > run > servieces.msc,check the status of
> MSSSQL$MICROSOFTSMLBIZ and ensure that it is set to started
[quoted text clipped - 9 lines]
> > Disabled
> > Items, but there are no items disabled. Any help would be appreciated.

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Dale Networkguy - 31 Dec 2006 06:20 GMT

I'm seeing this same problem now - it looks like no one has reported finding
the solution though there are multiple reports of this same situation - the
service is running.

As a troubleshooting step I Add/Remove "reinstalled aka repaired" the BCM
installation but to no avail.

> I did check and that service is running and starts automatically.
>
[quoted text clipped - 11 lines]
> > > Disabled
> > > Items, but there are no items disabled. Any help would be appreciated.

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toonman13@gmail.com - 12 Jan 2007 07:43 GMT

Do you have .Net Framework 2.0 installed? I was having the same
problem with several machines. I uninstalled .Net 2.0 and now I can
access the database.

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Raul - 29 Mar 2007 03:43 GMT

Go to start > run > service.msc

Check if a service called MSSQL$MICROSOFTSLMBIZ is set to started and

running ?

Signature

Regards

Raul Thomas

> I'm seeing this same problem now - it looks like no one has reported
> finding
[quoted text clipped - 25 lines]
>> > > Items, but there are no items disabled. Any help would be
>> > > appreciated.

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