Have tried to do a select... copy (ctrl C) in Outlook than go to BCM and do a
Ctrl V and this sometimes works and sometimes makes BCM crash??!!
does it work without crashing if you drag and drop contacts? Which pst
format are you using - the old one that works with Outlook2002/older or the
new Unicode format for 2003?

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Diane Poremsky [MVP - Outlook]
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Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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> Have tried to do a select... copy (ctrl C) in Outlook than go to BCM and
> do a
> Ctrl V and this sometimes works and sometimes makes BCM crash??!!