Cannot generate reports after BCM v2 update

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Javier - 27 Oct 2006 16:57 GMT

I run the update v2 for BCM and was not able to generate reports anymore.
Does anybody know the solution to this problem? I read that one solution is
to uninstall v2, but how do we install its components later on?

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SusanG - 27 Oct 2006 19:43 GMT

Search on Sherpa and there are two resolutions in that thread.

I also got mine to work again by right-clicking each one and associating it
to Outlook instead of ACT, which I think reset them for the BCM.

Here is the list of versions with file specific info -

BCM Version 1, "Outlook 2003 with Business Contact Manager Update ", 6/14/05
- the first release

BCM Version 1, SP1, "Outlook 2003 with Business Contact Manager Update",
9/6/05
BCMCommon.dll 2.00.4324.0000

BCM Version 1, SP2, 1/20/06
Bcmcommon.dll 2.0.4813.0 13-Jan-2006

BCM Version 1, SP3
Bcmcommon.dll 2.0.5324.0 24-Jun-2006 08:33

> I run the update v2 for BCM and was not able to generate reports anymore.
> Does anybody know the solution to this problem? I read that one solution is
> to uninstall v2, but how do we install its components later on?

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