BCM Error Message - Cannot access the database.

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ACNoyes - 24 Nov 2006 16:48 GMT

In the last three days when I've tried to use Outlook I get this error message:

Business Contact Manager for Outlook database cannot be loaded.
This action cannot be completed because Business Contact Manager cannot
access the database. The database is currently stopped.

Do you want to change the database configuration?

I haven't changed anything as far as I know...what do I do?

Thanks!

ACN

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Raul - 24 Nov 2006 18:53 GMT

Hi

Can you go to services.msc and check if the MICROSOFTSMLBIZ and see if the
service is set to start

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With Regards

Raul Thomas

> In the last three days when I've tried to use Outlook I get this error
> message:
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> ACN

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ACNoyes - 24 Nov 2006 20:18 GMT

I'm afraid I don't know where that (services.msc) is...?

A

> Hi
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Raul - 24 Nov 2006 20:41 GMT

Go to start > run > and type services.msc that should take you there

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With Regards

Raul Thomas

> I'm afraid I don't know where that (services.msc) is...?
>
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ACNoyes - 25 Nov 2006 02:07 GMT

Thank you, Raul.

I do not see the Outlook BCM on the list.

Anders

> Go to start > run > and type services.msc that should take you there
>
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Raul - 25 Nov 2006 03:15 GMT

Thanks for the update. Go to start > control panel > add /remove program
uninstall Business Contact Manager and MSDE if present

Also go to C:\Program files \MSSQL and rename the folder to MSSQLOLD

Note: Do note rename this folder if you have programs like ACT or Small
Business Accounting

Once down reinstall BCM if you don’t have the source or the disk download
and install it from the following location

http://www.microsoft.com/downloads/details.aspx?FamilyID=3aec8b42-6dc5-4922-9dfb
-1c82237d6b62&DisplayLang=en

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With Regards

Raul Thomas

> Thank you, Raul.
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ACNoyes - 25 Nov 2006 13:49 GMT

Thank you very much, Raul. The program seems to be working now!

I appreciate your help!

Anders

> Thanks for the update. Go to start > control panel > add /remove program
> uninstall Business Contact Manager and MSDE if present
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David Kirk - 27 Feb 2007 13:21 GMT

Raul:

I am having this same problem after an Upgrade to Vista using OL 2007 with
BCM. Unfortunately, the "run" command doesn't exist in Vista any more; as
far as I can tell, I can only run a program as an administartor, which I have
done with OL and still get this error. Can you give me ideas for fixing
this in Visat? Thanks!

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David Kirk

> Go to start > run > and type services.msc that should take you there
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Durga [MSFT] - 27 Feb 2007 23:16 GMT

Hi David,

You can type "services.msc" in the "Start Search" text box on clicking Start
on your Vista machine.
Once the services window opens, look for "SQL Server (MSSMLBIZ)". If the
status is stopped, you can right click on it to start it.

thanks.

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> Raul:
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Luther - 28 Feb 2007 05:52 GMT

On Feb 27, 5:21 am, David Kirk <DavidK...@discussions.microsoft.com>
wrote:

> Raul:
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The run command is still available for the Start Menu, but it's off by
default. You can enable it on the Start Menu properties.

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